Driggs, 83422-0777, ID,
United States
United States National Forest Service Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by United States National Forest Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 United States National Forest Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United States National Forest Service has purchased the following applications: Microsoft 365 for Collaboration in 2021, WooCommerce for eCommerce in 2020, TouchBistro Loyalty (ex TableUp) for Marketing Automation, Customer Experience, Customer Loyalty in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United States National Forest Service is running and its propensity to invest more and deepen its relationship with Microsoft , Automattic , TouchBistro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United States National Forest Service revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United States National Forest Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TouchBistro | Legacy | TouchBistro Loyalty (ex TableUp) | Marketing Automation, Customer Experience, Customer Loyalty | CRM | n/a | 2022 | 2022 |
In 2022, United States National Forest Service implemented TouchBistro Loyalty (ex TableUp) for Marketing Automation,Customer Experience,Customer Loyalty. The deployment surfaces the TableUp Platform on the organization’s public website to capture guest enrollments and manage digital rewards at the customer touchpoint.
The implementation centers on core customer loyalty capabilities including web-based enrollment widgets, centralized guest profile records, rewards catalog and redemption workflows, and campaign automation for messaging and promotions. TouchBistro Loyalty (ex TableUp) was configured to manage customer profiles and orchestrate automated loyalty communications consistent with Marketing Automation,Customer Experience,Customer Loyalty use cases.
Operational integration was focused on tying the web-rendered TableUp widget to the restaurant’s order and payment flows, enabling front-of-house staff to reference loyalty identifiers during service and to synchronize earned rewards with the guest record. The scope aligns with a small, single-site hospitality operation, covering front-of-house service, on-premise ordering, and marketing communications.
Governance was implemented at the operational level with procedures for staff interaction with the loyalty system and marketing ownership of campaign configuration and segmentation. The rollout emphasized embedding the TableUp-driven enrollment and redemption processes into daily service workflows to ensure consistent customer experience and data capture.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
|
2017 | 2017 |
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