Unity Water
6-10 Maud Street,
Maroochydore, 4558, QLD,
Australia
Maroochydore, 4558, QLD,
Australia
61 3 0008-6489
Utilities
Unity Water Technographics
Unity Water Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Unity Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 807 Unity Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Unity Water has purchased the following applications: TechnologyOne ERP for ERP Financial in 2017, Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2019, IBM Maximo for Enterprise Asset Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Unity Water is running and its propensity to invest more and deepen its relationship with TechnologyOne , Edenred , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Unity Water revenues, which have grown to $578.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Unity Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Unity Water Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017 Unity Water implemented TechnologyOne ERP as its core ERP Financial platform to consolidate transactional finance, HR, and procurement capabilities for a regulated Australian water utility with approximately 807 employees. The deployment was positioned to support business functions across Finance, HR, Procurement and Technology while serving the utility footprint in Moreton Bay, Sunshine Coast and Noosa.
TechnologyOne ERP at Unity Water was configured to deliver standard ERP Financial workflows including financial management and ledger controls, accounts payable and receivable processes, procurement workflow and supplier management, and core HR administration and security. The ERP Systems Lead role was defined to drive ongoing support, optimisation and a strategic roadmap, with responsibilities for system maintenance, performance oversight and continuous configuration refinement aligned to business needs.
Operational coverage emphasized cross-functional orchestration rather than single-team ownership, with TechnologyOne ERP enabling shared processes and controls between finance, HR and procurement teams. Governance controls implemented around the platform include regular access reviews, compliance alignment, audit recommendation tracking and system continuity planning to preserve availability and regulatory compliance across the utility.
Vendor and stakeholder engagement was formalized with the ERP Systems Lead acting as the primary contact for vendor interactions and for prioritizing incidents and enhancements with business stakeholders. Governance practices were embedded into rollout and operations, including routine reviews of system efficiency and effectiveness, change governance for configuration updates, and structured escalation pathways to ensure alignment with audit, risk and business continuity requirements.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2019 | 2019 |
In 2019, Unity Water deployed Reward Gateway Employee Reward and Recognition on its employee facing website. The deployment establishes a centralized Employee Recognition and Rewards Management capability for Unity Water's company wide workforce in Australia. The service is accessible via the Unity Water employee portal at unitywater.rewardgateway.com.au.
The implementation configures standard Employee Recognition and Rewards Management modules including a social recognition feed, points based reward catalogue with digital vouchers, manager nomination workflows, and reporting dashboards for engagement trends. Reward Gateway Employee Reward and Recognition is instrumented to support peer to peer recognition, manager to employee awards, and catalog redemptions directly from the portal.
Operational ownership is held by HR and internal communications, providing program administration, content curation, and eligibility governance. Governance controls were configured for company wide access, role based permissions, and approval workflows to align recognition activity with internal policy. The solution supports HR led recognition programs and employee engagement activities across Unity Water.
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Payroll, Core HR | HCM |
|
2020 | 2020 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Unity Water implemented IBM Maximo as its Enterprise Asset Management platform to support stewardship of an asset base in excess of $3.3Bn and to operationalize the corporate Asset Management Strategy. IBM Maximo was positioned as the core system within Unity Water's asset information landscape and is repeatedly identified as a business owned application in the organisation's Asset Management Information Systems Roadmap.
The IBM Maximo deployment was configured to deliver standard Enterprise Asset Management capabilities, including a centralized asset register, work management and maintenance planning workflows, and condition and inspection data capture to support lifecycle decision making. Configuration emphasis aligned with category-aligned functional terminology such as preventive maintenance scheduling, work order orchestration, and asset hierarchy management to support operational maintenance teams.
Integrations and operational coverage reflected explicit co-ownership alongside ESRI ArcGIS, with IBM Maximo working within a broader asset application stack under the Asset Data Manager remit. The implementation covered the Asset Management Branch in Queensland, included a dedicated team of GIS specialists and asset data professionals, and was integrated into planning for Sustainable Infrastructure Solutions functions.
Governance and process changes were anchored to alignment with the International Asset Management Standard ISO55000, with Unity Water leaders driving data governance, quality initiatives and an Asset Management Information Systems Roadmap. IBM Maximo is described as a business-owned application used to tighten asset data stewardship, support the Asset Management Strategy and improve operational productivity through better managed asset and maintenance information.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Web Content Management | Content Management |
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2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Sales Automation, CRM, Sales Engagement | CRM |
|
2022 | 2022 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
|
2010 | 2010 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2014 | 2014 |
|
IT Decision Makers and Key Stakeholders at Unity Water
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Unity Water Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Unity Water IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Unity Water digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Unity Water Technographics
Unity Water is a Utilities organization based in Australia,
with around 807 employees and annual revenues of $578.0 million.
Unity Water operates a diverse technology stack with applications such as
TechnologyOne ERP, Reward Gateway Employee Reward and Recognition and IBM Maximo,
covering areas like ERP Financial, Employee Recognition and Rewards Management and Enterprise Asset Management.
Unity Water has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne, Edenred and IBM.
Unity Water recently adopted applications including
Salesforce Sales Cloud in 2022, Microsoft Azure Cloud Services in 2021 and TechnologyOne HR and Payroll in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Unity Water’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Unity Water’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Unity Water technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.