AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Universal Holidays Malaysia Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EBIX Travels Legacy VIA Ticketing Platform Reservation and Booking Management ERP Services and Operations n/a 2022 2022
In 2022, Universal Holidays Malaysia implemented the VIA Ticketing Platform from EBIX Travels as the operational backbone for its Wholesale General Sales Agent activities with Via.com, expanding distribution of airline and hotel inventory into Malaysian B2B channels. The VIA Ticketing Platform serves as the company’s Reservation and Booking Management solution, providing a centralized environment for agent-facing bookings and local-currency reservation handling. Deployment emphasized inventory distribution and B2B booking workflows, with configuration focused on reservation management modules, pricing and currency settlement capabilities, and agent-facing booking engine functionality. The VIA Ticketing Platform was used to publish Via.com airline and hotel inventory to local travel agents, enabling end-to-end booking, ticketing orchestration, and consolidated reservation records consistent with Reservation and Booking Management requirements. Operational scope covered distribution across Malaysia, aligning commercial governance to Wholesale General Sales Agent terms and local-currency transaction handling for Malaysian travel agents. The arrangement aimed to reduce cross-border transaction friction for local agents while centralizing booking processes and commercial controls under the VIA Ticketing Platform, impacting sales distribution, reservations operations, and finance-related settlement workflows.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2024 2024
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WordPress Web Content Management Content Management n/a 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2023 2023
Secure Sockets Layer (SSL) CyberSecurity 2017 2017
Secure Sockets Layer (SSL) CyberSecurity 2021 2021
Web Application Firewalls (WAF) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Universal Holidays Malaysia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Universal Holidays Malaysia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Universal Holidays Malaysia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Universal Holidays Malaysia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Universal Holidays Malaysia Technographics
Universal Holidays Malaysia is a Leisure and Hospitality organization based in Malaysia, with around 30 employees and annual revenues of $3.0 million.
Universal Holidays Malaysia operates a diverse technology stack with applications such as VIA Ticketing Platform, Google Workspace (Formerly Google G-Suite) and WordPress, covering areas like Reservation and Booking Management, Collaboration and Web Content Management.
Universal Holidays Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as EBIX Travels, Google and Automattic.
Universal Holidays Malaysia recently adopted applications including Hostinger Cloud Hosting in 2025, Cloudflare CDN in 2025 and Cloudflare DNS in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Universal Holidays Malaysia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Universal Holidays Malaysia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Universal Holidays Malaysia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.