Kuala Lumpur, 50450,
Malaysia
Universal Holidays Malaysia Technographics
Universal Holidays Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Universal Holidays Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Universal Holidays Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Universal Holidays Malaysia has purchased the following applications: VIA Ticketing Platform for Reservation and Booking Management in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2024, WordPress for Web Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Universal Holidays Malaysia is running and its propensity to invest more and deepen its relationship with EBIX Travels , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Universal Holidays Malaysia revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Universal Holidays Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Universal Holidays Malaysia Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EBIX Travels | Legacy | VIA Ticketing Platform | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Universal Holidays Malaysia implemented the VIA Ticketing Platform from EBIX Travels as the operational backbone for its Wholesale General Sales Agent activities with Via.com, expanding distribution of airline and hotel inventory into Malaysian B2B channels. The VIA Ticketing Platform serves as the company’s Reservation and Booking Management solution, providing a centralized environment for agent-facing bookings and local-currency reservation handling.
Deployment emphasized inventory distribution and B2B booking workflows, with configuration focused on reservation management modules, pricing and currency settlement capabilities, and agent-facing booking engine functionality. The VIA Ticketing Platform was used to publish Via.com airline and hotel inventory to local travel agents, enabling end-to-end booking, ticketing orchestration, and consolidated reservation records consistent with Reservation and Booking Management requirements.
Operational scope covered distribution across Malaysia, aligning commercial governance to Wholesale General Sales Agent terms and local-currency transaction handling for Malaysian travel agents. The arrangement aimed to reduce cross-border transaction friction for local agents while centralizing booking processes and commercial controls under the VIA Ticketing Platform, impacting sales distribution, reservations operations, and finance-related settlement workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Universal Holidays Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Universal Holidays Malaysia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||