London, WC1V 7EY,
United Kingdom
University of the Arts London Technographics
University of the Arts London Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by University of the Arts London and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1933 University of the Arts London employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that University of the Arts London has purchased the following applications: Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2022, CIVIC Ffora for Web Content Management in 2020, Hotjar for Customer Experience in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems University of the Arts London is running and its propensity to invest more and deepen its relationship with Eploy , Moodle , CIVIC Computing or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing University of the Arts London revenues, which have grown to $540.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for University of the Arts London intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
University of the Arts London Tech Stack and Enterprise Applications
University of the Arts London HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2022 | 2022 |
In 2022 University of the Arts London implemented Eploy Applicant Tracking System to centralize recruiting activity on its public careers site. The Eploy Applicant Tracking System is classified as Applicant Tracking System,Candidate Relationship Management and was embedded into the university website to intake applications and maintain candidate records.
The deployment emphasizes standard ATS and CRM modules, including vacancy creation and publishing, configurable online application forms, CV parsing and extraction, application workflow orchestration, interview scheduling, and a centralized candidate database for talent pipelining. Configuration work focused on aligning application stages and form fields with higher education hiring practices and enabling candidate relationship management capabilities for segmented outreach.
Integration scope is limited to the university website where job listings and application forms route directly into Eploy, ensuring web-to-ATS data capture and candidate record creation during application submission. Operational coverage centers on HR and recruitment teams serving faculty and professional services hiring, with the system used to manage end to end candidate lifecycle and CRM-driven engagement for prospective hires.
Governance and process changes include establishing centralized requisition approval flows, role based user permissions for HR and hiring managers, and standardized application handling to reduce variance in shortlisting and interview coordination. The implementation positions Eploy Applicant Tracking System as the primary platform for recruitment administration and candidate relationship management at University of the Arts London.
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Learning and Development | HCM |
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2013 | 2013 |
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University of the Arts London Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CIVIC Computing | Legacy | CIVIC Ffora | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, University of the Arts London deployed CIVIC Ffora as its Web Content Management platform to manage and publish content on its public website. The deployment situates CIVIC Ffora as the primary public web authoring and publishing engine for institutional web pages and marketing content.
CIVIC Ffora was configured to support core Web Content Management capabilities such as template driven page composition, structured content modeling, editorial workflow and approvals, rich media asset management, scheduled publishing and responsive design controls. The implementation leverages role based access and content staging to enable authoring, review and publishing lifecycles, and the CIVIC Ffora application provides content governance primitives aligned with higher education web operations.
Operational responsibility centers on institutional communications and marketing functions, with the CMS informing content workflows for public information, course pages and event promotion. Governance was implemented through editorial roles and approval chains to standardize publishing, while training and content migration activities supported adoption on the university website. University of the Arts London CIVIC Ffora Web Content Management supports the institution's public web publishing and communications objectives.
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University of the Arts London CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015, University of the Arts London deployed Hotjar on its public website. Hotjar was implemented as a Customer Experience solution to capture qualitative and quantitative user behavior, supporting digital marketing, web experience management, and student recruitment workflows.
Configuration emphasized embedding the Hotjar tracking script and enabling core modules including heatmaps, session recordings, form analytics, conversion funnels, and on-page feedback widgets. The implementation covered the arts.ac.uk site and provided session-level behavior analysis and visualizations to inform content layout, form design, and navigation decisions, with governance attention on consent handling and sampling settings aligned to university data use practices.
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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University of the Arts London PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2022 | 2022 |
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University of the Arts London IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Backup as a Service (BaaS) | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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University of the Arts London CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Next Generation Firewall | CyberSecurity |
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2024 | 2024 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at University of the Arts London
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by University of the Arts London Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||