UPC Insurance
800 2nd Avenue South,
Saint Petersburg, 33701, FL,
United States
Saint Petersburg, 33701, FL,
United States
1 512-960-1010
Insurance
UPC Insurance Technographics
UPC Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by UPC Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 472 UPC Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that UPC Insurance has purchased the following applications: Microsoft 365 for Collaboration in 2015, Telerik Sitefinity CMS for Web Content Management in 2019, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems UPC Insurance is running and its propensity to invest more and deepen its relationship with Microsoft , Progress Software , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing UPC Insurance revenues, which have grown to $575.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for UPC Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
UPC Insurance Tech Stack and Enterprise Applications
UPC Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, UPC Insurance deployed Microsoft 365 as its Collaboration platform. The deployment is referenced on UPC Insurance's public website, confirming active use of Microsoft 365 across the organization.
The Microsoft 365 implementation is a cloud-hosted SaaS tenant delivering core collaboration capabilities, including enterprise email and calendaring, Office productivity applications, centralized document management and intranet functionality, and real-time communications and conferencing. Microsoft 365 also provides tenant-level administration and compliance controls that serve as the primary collaboration layer for employees.
UPC Insurance Microsoft 365 Collaboration supports corporate productivity and communications across the business and is managed under centralized IT governance, including user provisioning, access controls, and policy enforcement typical for an organization of approximately 472 employees. The implementation positions Microsoft 365 as the companywide collaboration backbone referenced on the corporate site, with administration and usage scoped to enterprise collaboration and productivity functions.
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UPC Insurance Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, UPC Insurance implemented Telerik Sitefinity CMS. The deployment uses Telerik Sitefinity CMS as the Web Content Management platform for the corporate website and public facing digital channels, consolidating site content and editorial operations. UPC Insurance uses Telerik Sitefinity CMS Web Content Management to support marketing and customer experience business functions.
The implementation leverages standard Web Content Management capabilities including content authoring, page templating, digital asset management, scheduling and role based editorial workflows. Configuration emphasized template controls and staged publishing to enforce governance between marketing and web operations, with Sitefinity serving as the central interface for content editors. The Sitefinity instance is hosted alongside UPC Insurance website infrastructure to provide managed content delivery across the public site.
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UPC Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, UPC Insurance implemented Hotjar on its public website to enhance qualitative Customer Experience analytics. The deployment was oriented around capturing behavioral signals from customer-facing web paths, supporting marketing, digital product, and customer service stakeholders across the organization.
The Hotjar implementation leverages client-side instrumentation to deliver session recordings, heatmaps, form analysis, conversion funnels, and on-site feedback widgets, providing a layered view of user interaction and friction points. Hotjar is configured to collect qualitative behavioral analytics across key site flows, enabling analysis of journey patterns and engagement hotspots.
Operational coverage centers on the company website and customer-facing web channels, and configuration follows common web analytics governance practices including sampling, data retention, and consent controls to manage data capture. The implementation positions UPC Insurance to use Hotjar insights alongside quantitative metrics for UX optimization and conversion troubleshooting.
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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UPC Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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UPC Insurance CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at UPC Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Revenue Officer | CXO | Finance | |
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NE Regional Sales Director | Director | Sales | |
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Texas State Sales Director | Director | Sales | |
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Chief Operating Officer | CXO | Finance | |
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Director of Shared Services | Director | Finance | |
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Director of Claims | Director | Customer Service | |
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State Sales Director - Sc | Director | Sales | |
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State Sales Director | Director | Sales | |
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Louisiana State Sales Director | Director | Sales | |
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Regional Sales Director | Director | Sales | |
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Apps Being Evaluated by UPC Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from UPC Insurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the UPC Insurance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD UPC Insurance Technographics
UPC Insurance is a Insurance organization based in United States,
with around 472 employees and annual revenues of $575.1 million.
UPC Insurance operates a diverse technology stack with applications such as
Microsoft 365, Telerik Sitefinity CMS and Hotjar,
covering areas like Collaboration, Web Content Management and Customer Experience.
UPC Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Progress Software and Contentsquare.
UPC Insurance recently adopted applications including
Hotjar in 2020, Amazon CloudFront in 2020 and Microsoft Azure CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of UPC Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates UPC Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete UPC Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.