upGrad
Nishuvi Building, Ground Floor, 75, Dr. Annie Besant Road,
Mumbai, 400018,
India
Mumbai, 400018,
India
91 80 6879-2916
Professional Services
upGrad Technographics
upGrad Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by upGrad and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 upGrad employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that upGrad has purchased the following applications: Jobspikr for Recruiting in 2022, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Zoom for Audio Video and Web Conferencing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems upGrad is running and its propensity to invest more and deepen its relationship with Jobspikr , HireHunch , Cutshort or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing upGrad revenues, which have grown to $230.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for upGrad intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
upGrad Tech Stack and Enterprise Applications
upGrad HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobspikr | Legacy | Jobspikr | Recruiting | HCM | n/a | 2022 | 2022 |
In 2022, upGrad implemented Jobspikr to embed a job listings feed into its public learning platform website, extending its Recruiting capabilities to surface relevant openings for learners and job seekers. The deployment is framed around a feed-based integration that connects site content with external job data, positioning Jobspikr as the application driving candidate-facing listings and recruitment-related content.
The technical footprint centered on a job listings feed module provided by Jobspikr, integrated into upGrad’s web experience to display and refresh openings alongside course pages and career resources. Functionally this implementation aligned with Recruiting category workflows, enabling feed ingestion, listing display, and routing of learner interest toward candidate pipelines and talent acquisition workflows.
Operational coverage focused on HR and talent acquisition use cases within upGrad’s India-facing platform, linking learner engagement to recruitment channels and candidate pipelines. Jobspikr’s vendor blog documents that upGrad experienced a surge in website traffic after incorporating the Jobspikr feed, an outcome the vendor cites as evidence of increased engagement from learners directed to job listings.
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Skills Intelligence | HCM |
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2024 | 2024 |
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Talent Sourcing | HCM |
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2018 | 2018 |
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Video Interviewing | HCM |
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2022 | 2022 |
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upGrad AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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upGrad Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2024 | 2024 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Survey and Questionnaire | Collaboration |
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2023 | 2023 |
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upGrad Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2024 | 2024 |
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upGrad CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Data Platform | CRM |
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2017 | 2017 |
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Customer Data Platform | CRM |
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2023 | 2023 |
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Customer Engagement | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation, Customer Data Platform | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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upGrad ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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upGrad TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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upGrad PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2021 | 2021 |
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upGrad IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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upGrad CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2025 | 2025 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at upGrad
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by upGrad Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from upGrad IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the upGrad digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD upGrad Technographics
upGrad is a Professional Services organization based in India,
with around 4500 employees and annual revenues of $230.0 million.
upGrad operates a diverse technology stack with applications such as
Jobspikr, Drift AI Chatbot and Zoom,
covering areas like Recruiting, Chatbots and Conversational AI and Audio Video and Web Conferencing.
upGrad has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jobspikr, Drift and Zoom Video Communications.
upGrad recently adopted applications including
Microsoft Entra ID (formerly Azure Active Directory) in 2025, HunchAssess in 2024 and Engati Platform in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of upGrad’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates upGrad’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete upGrad technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.