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United States
Uplight, Inc. Technographics
Uplight, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Uplight, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Uplight, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Uplight, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Pingboard for Employee Engagement in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Uplight, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Pingboard , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Uplight, Inc. revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Uplight, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Uplight, Inc. Tech Stack and Enterprise Applications
Uplight, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Intuit Quickbooks Enterprise | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Uplight, Inc. implemented Oracle NetSuite ERP, replacing Intuit Quickbooks Enterprise as its core finance system. The implementation aligns Oracle NetSuite ERP with the company finance organization and is categorized as ERP Financial, with primary focus on accounts receivable, general ledger, and month end close workflows.
The deployment emphasized Oracle NetSuite ERP modules for accounts receivable, general ledger accounting, bank reconciliation, and journal entry processing. Operational activities documented during and after the cutover include assisting with monthly closing, preparing and posting journal entries, and maintaining account reconciliations to support consistent period end close procedures.
The finance technology stack integrates accounts payable processing through Concur while accounts receivable and core ledger functions run in Oracle NetSuite ERP. Day to day operational coverage centers on the finance and accounting teams, with staff resolving discrepancies and coordinating with vendors and clients to ensure payments are received and processed correctly.
Governance and process changes focused on reconciling bank statements, formalizing account recs, and embedding discrepancy resolution into regular workflows, following the ERP migration. Implementation support activities included hands on assistance with the switch from Intuit Quickbooks Enterprise to Oracle NetSuite ERP and operationalizing standard accounting workflows in the new ERP Financial environment.
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Uplight, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pingboard | Legacy | Pingboard | Employee Engagement | HCM | n/a | 2019 | 2019 |
In 2019, Uplight, Inc. deployed Pingboard to unify employee directories and interactive org charts following a rapid acquisition. Uplight implemented Pingboard, an Employee Engagement application, to support HR onboarding, cross-office visibility and recruiting planning across the United States, Canada and India.
The deployment centered on Pingboard's org chart and employee directory features, configured to maintain centralized profile records, reporting relationships and role metadata. The implementation used standard directory capabilities to enable searchable staff records and interactive reporting views for managers and talent teams.
Uplight integrated Pingboard with its HRIS as part of the 2019 rollout to synchronize headcount, job titles and location attributes, creating a canonical staff directory fed by HR data. Operational coverage included HR, recruiting and people operations across multiple offices in the United States, Canada and India, providing cross-site visibility for workforce planning and recruiting allocation.
Governance was assigned to HR for directory stewardship and onboarding workflow alignment, with profile updates tied to HRIS synchronization cycles and recruiting processes. The implementation delivered measurable improvements in team connection and visibility as reported in the case study, while maintaining a cloud hosted, centrally managed Employee Engagement directory for ongoing organizational transparency.
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Uplight, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Uplight, Inc. deployed Drift AI Chatbot on its public website to standardize on conversational engagement and on-site inquiry handling. The implementation is categorized under Chatbots and Conversational AI and is focused on automating initial prospect qualification and customer engagement at digital touchpoints.
The deployment leverages Drift AI Chatbot conversational workflows, natural language response generation, and lead capture playbooks to drive structured interactions. Configurations emphasize session handling and contextual prompts to surface relevant content and capture contact intent, with decision logic to escalate sessions that meet qualification criteria.
Operational coverage centers on Uplight web properties, supporting marketing and customer success functions and creating handoff paths to live agents when necessary. Governance covers conversation script maintenance, playbook versioning, and monitoring of interaction quality to ensure aligned responses and consistent routing across teams.
Ongoing management includes regular updates to conversational content and SLA definitions for agent takeover, with analytics and usage monitoring used to refine playbooks and conversational routing. Drift AI Chatbot is referenced in implementation documentation as the live conversational layer for Uplight, enabling web-based engagement workflows within the Chatbots and Conversational AI category.
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Uplight, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Uplight, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Uplight, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Uplight, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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Uplight, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Uplight, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Accounting Manager | Manager | Finance | ||||
| Senior Accountant | Manager | Finance | ||||
| VP, Controller | VP | Finance |
Apps Being Evaluated by Uplight, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||