AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Uplight, Inc. Tech Stack and Enterprise Applications

Uplight, Inc. ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Intuit Quickbooks Enterprise Oracle NetSuite ERP ERP Financial ERP n/a 2016 2016
In 2016, Uplight, Inc. implemented Oracle NetSuite ERP, replacing Intuit Quickbooks Enterprise as its core finance system. The implementation aligns Oracle NetSuite ERP with the company finance organization and is categorized as ERP Financial, with primary focus on accounts receivable, general ledger, and month end close workflows. The deployment emphasized Oracle NetSuite ERP modules for accounts receivable, general ledger accounting, bank reconciliation, and journal entry processing. Operational activities documented during and after the cutover include assisting with monthly closing, preparing and posting journal entries, and maintaining account reconciliations to support consistent period end close procedures. The finance technology stack integrates accounts payable processing through Concur while accounts receivable and core ledger functions run in Oracle NetSuite ERP. Day to day operational coverage centers on the finance and accounting teams, with staff resolving discrepancies and coordinating with vendors and clients to ensure payments are received and processed correctly. Governance and process changes focused on reconciling bank statements, formalizing account recs, and embedding discrepancy resolution into regular workflows, following the ERP migration. Implementation support activities included hands on assistance with the switch from Intuit Quickbooks Enterprise to Oracle NetSuite ERP and operationalizing standard accounting workflows in the new ERP Financial environment.
Uplight, Inc. HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pingboard Legacy Pingboard Employee Engagement HCM n/a 2019 2019
In 2019, Uplight, Inc. deployed Pingboard to unify employee directories and interactive org charts following a rapid acquisition. Uplight implemented Pingboard, an Employee Engagement application, to support HR onboarding, cross-office visibility and recruiting planning across the United States, Canada and India. The deployment centered on Pingboard's org chart and employee directory features, configured to maintain centralized profile records, reporting relationships and role metadata. The implementation used standard directory capabilities to enable searchable staff records and interactive reporting views for managers and talent teams. Uplight integrated Pingboard with its HRIS as part of the 2019 rollout to synchronize headcount, job titles and location attributes, creating a canonical staff directory fed by HR data. Operational coverage included HR, recruiting and people operations across multiple offices in the United States, Canada and India, providing cross-site visibility for workforce planning and recruiting allocation. Governance was assigned to HR for directory stewardship and onboarding workflow alignment, with profile updates tied to HRIS synchronization cycles and recruiting processes. The implementation delivered measurable improvements in team connection and visibility as reported in the case study, while maintaining a cloud hosted, centrally managed Employee Engagement directory for ongoing organizational transparency.
Uplight, Inc. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Uplight, Inc. deployed Drift AI Chatbot on its public website to standardize on conversational engagement and on-site inquiry handling. The implementation is categorized under Chatbots and Conversational AI and is focused on automating initial prospect qualification and customer engagement at digital touchpoints. The deployment leverages Drift AI Chatbot conversational workflows, natural language response generation, and lead capture playbooks to drive structured interactions. Configurations emphasize session handling and contextual prompts to surface relevant content and capture contact intent, with decision logic to escalate sessions that meet qualification criteria. Operational coverage centers on Uplight web properties, supporting marketing and customer success functions and creating handoff paths to live agents when necessary. Governance covers conversation script maintenance, playbook versioning, and monitoring of interaction quality to ensure aligned responses and consistent routing across teams. Ongoing management includes regular updates to conversational content and SLA definitions for agent takeover, with analytics and usage monitoring used to refine playbooks and conversational routing. Drift AI Chatbot is referenced in implementation documentation as the live conversational layer for Uplight, enabling web-based engagement workflows within the Chatbots and Conversational AI category.
Uplight, Inc. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2019 2019
Uplight, Inc. Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2022 2022
Uplight, Inc. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2020 2020
Account Based Marketing CRM 2023 2023
Customer Experience CRM 2021 2021
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2020 2020
Uplight, Inc. ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
Uplight, Inc. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Uplight, Inc.

First Name Last Name Title Function Department Email Phone
Accounting Manager Manager Finance
Senior Accountant Manager Finance
VP, Controller VP Finance

Apps Being Evaluated by Uplight, Inc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Uplight, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Uplight, Inc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Uplight, Inc. Technographics
Uplight, Inc. is a Professional Services organization based in United States, with around 300 employees and annual revenues of $35.0 million.
Uplight, Inc. operates a diverse technology stack with applications such as Oracle NetSuite ERP, Pingboard and Drift AI Chatbot, covering areas like ERP Financial, Employee Engagement and Chatbots and Conversational AI.
Uplight, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Pingboard and Drift.
Uplight, Inc. recently adopted applications including Zoominfo Platform in 2023, DocuSign eSignature in 2022 and Drift AI Chatbot in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Uplight, Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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