Bronx, 10459, NY,
United States
Urban Health Plan Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Urban Health Plan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 865 Urban Health Plan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Urban Health Plan has purchased the following applications: Paylocity Payroll for Payroll in 2015, eClinicalWorks healow No-Show Prediction AI Model for Predictive Analytics in 2023, Blackbaud eTapestry for Donor and Fundraising Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Urban Health Plan is running and its propensity to invest more and deepen its relationship with Paylocity , Advanced Personnel Systems, Inc. , eClinicalWorks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Urban Health Plan revenues, which have grown to $141.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Urban Health Plan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paylocity | Legacy | Paylocity Payroll | Payroll | HCM | n/a | 2015 | 2015 |
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Recruiting | HCM |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks healow No-Show Prediction AI Model | Predictive Analytics | AI-Powered Application | n/a | 2023 | 2023 |
In 2023 Urban Health Plan integrated the eClinicalWorks healow No-Show Prediction AI Model with its eClinicalWorks EHR to improve patient scheduling and access across its New York FQHC network. Urban Health Plan used the eClinicalWorks healow No-Show Prediction AI Model as a Predictive Analytics capability to support clinical operations and patient access.
The implementation embedded no-show risk scoring into scheduling workflows and the EHR scheduling interface, surfacing patient-level risk flags to patient access staff and clinical schedulers. The deployment centralized predictive scoring as a scheduling decision input, enabling automated flagging and prioritization for outreach and appointment management while keeping scoring and decisioning inside the eClinicalWorks environment.
Operational scope covered Urban Health Plan clinical operations and patient access across its New York FQHC sites, aligning frontline scheduling protocols with new risk signals and updating appointment handling procedures. Governance focused on workflow integration and operationalization of predictive outputs, with staff-facing alerts and revised scheduling rules to operationalize the model within routine patient access processes.
The health system reported a significant reduction in missed appointments and achieved record appointment volumes, recording roughly 42,000 visits in March 2023 after implementation.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blackbaud | Legacy | Blackbaud eTapestry | Donor and Fundraising Management | CRM | n/a | 2021 | 2021 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Apps Development | PaaS |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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