Urban Health Plan
960 Southern Boulevard,
Bronx, 10459, NY,
United States
Bronx, 10459, NY,
United States
1 718-589-2440
Healthcare
Urban Health Plan Technographics
Urban Health Plan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Urban Health Plan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 865 Urban Health Plan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Urban Health Plan has purchased the following applications: Paylocity Payroll for Payroll in 2015, eClinicalWorks healow No-Show Prediction AI Model for Predictive Analytics in 2023, Blackbaud eTapestry for Donor and Fundraising Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Urban Health Plan is running and its propensity to invest more and deepen its relationship with Paylocity , Advanced Personnel Systems, Inc. , eClinicalWorks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Urban Health Plan revenues, which have grown to $141.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Urban Health Plan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Urban Health Plan Tech Stack and Enterprise Applications
Urban Health Plan HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paylocity | Legacy | Paylocity Payroll | Payroll | HCM | n/a | 2015 | 2015 |
In 2015 Urban Health Plan implemented Paylocity Payroll, deploying a centralized Payroll system to manage a reported 1,000 plus payroll population. Operational ownership was assigned to a payroll manager responsible for leading three to five associates and for end to end payroll, deductions, and compliance activities across the organization.
The Paylocity Payroll deployment was configured to deliver core payroll processing and deduction management, and to support strict payroll scheduling including bi weekly processing within tight deadline parameters while also handling weekly payroll operational tasks described by the payroll function. Functional capabilities implemented included tax filing and reporting support, W 2 and 1099 processing, and payroll audit workflows that align with federal state and city compliance requirements.
Operational coverage emphasized close collaboration with the Human Resources Department to review and verify new hire data salary adjustments and terminations, enabling coordinated validation of payroll inputs and deductions. The payroll team also supported tax return preparation and audit responses as part of routine payroll governance, and the system served as the authoritative source for payroll calculations that feed downstream financial and HR processes.
Governance centered on a centralized payroll operating model with a designated payroll manager overseeing process controls cutoff schedules and exception handling, plus periodic special projects driven by the payroll office. Paylocity Payroll was positioned as the primary Payroll application to enforce compliance governed processes and to standardize payroll operations across Urban Health Plan.
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Recruiting | HCM |
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2015 | 2015 |
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Urban Health Plan AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eClinicalWorks | Legacy | eClinicalWorks healow No-Show Prediction AI Model | Predictive Analytics | AI-Powered Application | n/a | 2023 | 2023 |
In 2023 Urban Health Plan integrated the eClinicalWorks healow No-Show Prediction AI Model with its eClinicalWorks EHR to improve patient scheduling and access across its New York FQHC network. Urban Health Plan used the eClinicalWorks healow No-Show Prediction AI Model as a Predictive Analytics capability to support clinical operations and patient access.
The implementation embedded no-show risk scoring into scheduling workflows and the EHR scheduling interface, surfacing patient-level risk flags to patient access staff and clinical schedulers. The deployment centralized predictive scoring as a scheduling decision input, enabling automated flagging and prioritization for outreach and appointment management while keeping scoring and decisioning inside the eClinicalWorks environment.
Operational scope covered Urban Health Plan clinical operations and patient access across its New York FQHC sites, aligning frontline scheduling protocols with new risk signals and updating appointment handling procedures. Governance focused on workflow integration and operationalization of predictive outputs, with staff-facing alerts and revised scheduling rules to operationalize the model within routine patient access processes.
The health system reported a significant reduction in missed appointments and achieved record appointment volumes, recording roughly 42,000 visits in March 2023 after implementation.
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Urban Health Plan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blackbaud | Legacy | Blackbaud eTapestry | Donor and Fundraising Management | CRM | n/a | 2021 | 2021 |
In 2021 Urban Health Plan deployed Blackbaud eTapestry on its public website to enable online giving and to centralize donor records for nonprofit fundraising operations. The implementation is targeted at Donor and Fundraising Management use cases, aligning online donation capture with constituent management and pledge processing.
Blackbaud eTapestry was configured to support online donation forms embedded on the website, a centralized constituent database, gift entry and processing workflows, recurring gift handling, and donor reporting and segmentation capabilities. The deployment leverages eTapestry’s core fundraising modules to support appeals, event contributions, and stewardship communications used by development teams.
Operational coverage includes fundraising, development, and donor services teams who access the centralized donor data for campaign segmentation, acknowledgments, and constituent engagement. Website donation flows feed records into Blackbaud eTapestry so fundraising staff can reconcile gifts and maintain constituent histories within the same Donor and Fundraising Management system.
Governance focused on role based access to donor records, data hygiene and segmentation processes, and configuration of acknowledgement workflows to support fundraising operations. The rollout emphasized aligning online donation processes with internal development workflows, and Blackbaud eTapestry serves as the primary system of record for donor interactions captured via the Urban Health Plan website.
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Urban Health Plan PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Urban Health Plan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2016 | 2016 |
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Urban Health Plan CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Urban Health Plan
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Talent Acquisition Manager | Manager | HR | |
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Director of Human Resources | Director | HR | |
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Controller/Senior Director of Accounting | Director | Finance | |
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Apps Being Evaluated by Urban Health Plan Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Urban Health Plan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Urban Health Plan digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Urban Health Plan Technographics
Urban Health Plan is a Healthcare organization based in United States,
with around 865 employees and annual revenues of $141.0 million.
Urban Health Plan operates a diverse technology stack with applications such as
Paylocity Payroll, eClinicalWorks healow No-Show Prediction AI Model and Blackbaud eTapestry,
covering areas like Payroll, Predictive Analytics and Donor and Fundraising Management.
Urban Health Plan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Paylocity, eClinicalWorks and Blackbaud.
Urban Health Plan recently adopted applications including
eClinicalWorks healow No-Show Prediction AI Model in 2023, Blackbaud eTapestry in 2021 and Ionic Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Urban Health Plan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Urban Health Plan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Urban Health Plan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.