US Federal Agency - HCI
1130 Main St,
Cincinnati, 45202, OH,
United States
Cincinnati, 45202, OH,
United States
1 866-538-1909
Professional Services
US Federal Agency - HCI Technographics
US Federal Agency - HCI Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by US Federal Agency - HCI and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 US Federal Agency - HCI employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that US Federal Agency - HCI has purchased the following applications: Social Intents for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2017, Acquia Cloud for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems US Federal Agency - HCI is running and its propensity to invest more and deepen its relationship with Social Intents , Microsoft , Acquia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing US Federal Agency - HCI revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for US Federal Agency - HCI intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
US Federal Agency - HCI Tech Stack and Enterprise Applications
US Federal Agency - HCI AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Social Intents | Legacy | Social Intents | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, US Federal Agency - HCI implemented Social Intents on its public website as a Chatbots and Conversational AI solution to support web-based visitor and constituent engagement. The Social Intents deployment is delivered as an embedded website chat interface providing real-time conversational interactions, scripted response flows, and session routing to human operators where configured. Functional capabilities implemented align with common Chatbots and Conversational AI modules, including live chat, canned responses, conversation routing, and administrative flow configuration.
Operational coverage is limited to the web channel on hci.org and management is conducted through the Social Intents administration console for configuring conversation flows, access controls, and routing rules. Governance and ongoing updates are executed through site administration and the chat configuration layer, enabling rapid edits to scripts and engagement rules. The implementation connects US Federal Agency - HCI Social Intents Chatbots and Conversational AI capability to the business function of website visitor engagement and constituent communication.
|
US Federal Agency - HCI Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, HCI implemented Microsoft 365 in the Collaboration category to standardize communications and document workflows across the organization. The organization uses Microsoft 365 on their website and as the primary cloud collaboration platform for its Professional Services operations.
HCI configured a cloud hosted Microsoft 365 tenant with core Collaboration capabilities, including Microsoft 365 productivity apps, SharePoint Online for document management and intranet content, and Microsoft Teams for unified communications, aligning with common collaboration architectures. The deployment covers the organization’s approximately 100 employees and focuses on business functions such as internal collaboration, client engagement, document lifecycle management, and knowledge sharing, with tenant administration, user provisioning, role based access controls, and information governance policies applied to manage access and compliance.
|
US Federal Agency - HCI Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, US Federal Agency - HCI implemented Acquia Cloud to host and manage its public website. The deployment adopted Acquia Cloud as the primary Web Content Management platform for web publishing and site operations.
The Acquia Cloud implementation centers on typical Web Content Management capabilities, including structured content authoring, editorial workflow controls, revisioning, and multi-environment pipelines for development, staging and production. Platform-level services cover hosting and runtime management, automated deployments, and environment promotion to support frequent content and code updates.
Operational responsibility for the Acquia Cloud instance is concentrated on the agency website and sits within web operations and communications functions in the United States. The implementation supports content publishing, editorial approvals, and centralized asset management workflows that connect authors, editors and IT for coordinated site updates.
Governance for the deployment established role-based access controls, content model standardization and approval gates to separate editorial change control from infrastructure operations. Acquia Cloud is used to orchestrate the code and configuration promotion lifecycle while embedding editorial workflow governance into day-to-day publishing processes.
|
US Federal Agency - HCI CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
US Federal Agency - HCI PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
US Federal Agency - HCI IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at US Federal Agency - HCI
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by US Federal Agency - HCI Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from US Federal Agency - HCI IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the US Federal Agency - HCI digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD US Federal Agency - HCI Technographics
US Federal Agency - HCI is a Professional Services organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
US Federal Agency - HCI operates a diverse technology stack with applications such as
Social Intents, Microsoft 365 and Acquia Cloud,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
US Federal Agency - HCI has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Social Intents, Microsoft and Acquia.
US Federal Agency - HCI recently adopted applications including
Amazon Elastic Load Balancing (ELB) in 2021, Social Intents in 2020 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of US Federal Agency - HCI’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates US Federal Agency - HCI’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete US Federal Agency - HCI technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.