USAMM
13477 SE Johnson Rd,
Milwaukie, 97222, OR,
United States
Milwaukie, 97222, OR,
United States
+1 877-653-9577
Government
USAMM Technographics
USAMM Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by USAMM and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 65 USAMM employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that USAMM has purchased the following applications: Google Pay for Payment Processing in 2020, Hotjar for Customer Experience in 2018, Kaltura Video Cloud Platform for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems USAMM is running and its propensity to invest more and deepen its relationship with Google , Apple , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing USAMM revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for USAMM intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
USAMM Tech Stack and Enterprise Applications
USAMM ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Usamm implemented Google Pay on its website to add a customer-facing online payment acceptance channel. The professional services firm Usamm, with approximately 70 employees, deployed Google Pay as its Payment Processing solution to support checkout and client billing workflows and to centralize online payment method selection and authorization token exchange for client transactions.
The implementation used a web-based integration pattern where the Google Pay payment button and web payments flow are embedded in site checkout and invoicing pages, with client-side JavaScript collecting tokenized payment credentials and server-side handlers processing payment tokens into the firm’s back-end payment workflow. Operational coverage focused on the website checkout path and related finance and client services processes, with configuration of merchant identifiers, payment credentials, consent flows, and server-side token handling governed by the firm’s payment processing controls and standard payment data handling practices.
|
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
USAMM CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 USAMM deployed Hotjar on its public website to capture visitor behavior and strengthen Customer Experience workflows. The implementation instruments the Hotjar JavaScript tracking snippet across product listing and checkout pages to enable heatmaps, session recordings, and on-page feedback, with Hotjar capturing qualitative and behavioral signals tied to site navigation and form interactions.
The Hotjar deployment is scoped to the corporate ecommerce site and supports marketing, customer support, and merchandising functions by surfacing user behavior insights for product pages and checkout flows. Governance is managed through the Hotjar account configuration, with role-based access to recordings and feedback data and page-level tracking controls used to limit scope, while analytics workflows route behavioral observations into the teams responsible for catalog, promotions, and customer inquiries.
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics, Sales Analytics, Customer Support | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2017 | 2017 |
|
USAMM Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kaltura | Legacy | Kaltura Video Cloud Platform | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Usamm deployed Kaltura Video Cloud Platform. The implementation places Kaltura Video Cloud Platform on the company website to provide web-based video delivery and client-facing media, aligning with the Audio Video and Web Conferencing category. The deployment focuses on embedded video players and hosted content management for marketing and client engagement pages, using the platform for streaming playback and browser delivery workflows.
Usamm configured Kaltura Video Cloud Platform to manage content ingestion, playback configuration, embedding, and access controls within site content flows, and to surface standard platform telemetry for operational monitoring. The configuration ties the application to web content delivery and client engagement functions, positioning Usamm, Kaltura Video Cloud Platform, Audio Video and Web Conferencing as the core video delivery stack for public facing digital experiences.
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2012 | 2012 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
USAMM Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2022 | 2022 |
|
USAMM eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
eCommerce | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
eCommerce | eCommerce |
|
2016 | 2016 |
|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
eCommerce | eCommerce |
|
2023 | 2023 |
|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2014 | 2014 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2020 | 2020 |
|
USAMM ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2011 | 2011 |
|
USAMM PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2019 | 2019 |
|
USAMM IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
USAMM CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at USAMM
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by USAMM Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from USAMM IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the USAMM digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD USAMM Technographics
USAMM is a Government organization based in United States,
with around 65 employees and annual revenues of $6.0 million.
USAMM operates a diverse technology stack with applications such as
Google Pay, Hotjar and Kaltura Video Cloud Platform,
covering areas like Payment Processing, Customer Experience and Audio Video and Web Conferencing.
USAMM has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Contentsquare and Kaltura.
USAMM recently adopted applications including
Google Identity Platform in 2020, Hotjar in 2018 and Google Workspace (Formerly Google G-Suite) in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of USAMM’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates USAMM’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete USAMM technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.