Vaasan Sahkoe Technographics
Vaasan Sahkoe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vaasan Sahkoe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 87 Vaasan Sahkoe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vaasan Sahkoe has purchased the following applications: Giosg Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020, AddSearch Site Search for Application, Web and Enterprise Search in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vaasan Sahkoe is running and its propensity to invest more and deepen its relationship with Giosg , Microsoft , AddSearch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vaasan Sahkoe revenues, which have grown to $128.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vaasan Sahkoe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vaasan Sahkoe Tech Stack and Enterprise Applications
Vaasan Sahkoe AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Giosg | Legacy | Giosg Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Vaasan Sahkoe implemented Giosg Live Chat on their website. The deployment embeds the Giosg Live Chat widget across customer-facing pages to enable real-time web conversations and capture inbound inquiries. This implementation positions Giosg Live Chat as a front-line customer engagement channel within the Chatbots and Conversational AI category for a utility provider, handling billing questions, outage reports and general support traffic. The solution is web-native and operated from the site front end, instrumenting visitor sessions and chat events for on-page interaction.
Giosg Live Chat was configured to provide core conversational capabilities common to Chatbots and Conversational AI platforms, including real-time messaging, proactive messaging triggers, automated conversational flows and agent handover. Operational ownership is assigned to customer service and digital channels functions, where agents manage live sessions, standard responses and chat transcripts as part of online customer support. Vaasan Sahkoe uses Giosg Live Chat in the Chatbots and Conversational AI category to support customer service and online engagement, consolidating web channel interactions into a single conversational entry point.
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Vaasan Sahkoe Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Vaasan Sahkoe implemented Microsoft 365 as its primary Collaboration platform. The deployment is referenced on the company website and serves the organization’s 87 employees in Finland, centralizing cloud collaboration and communication services across the business.
The Microsoft 365 implementation leverages standard Collaboration capabilities including Exchange Online for corporate email, SharePoint Online for intranet and document libraries, Microsoft Teams for chat and meetings, and OneDrive for individual file synchronization. Configuration emphasis centers on cloud tenant management, mailbox provisioning, SharePoint site collections, Teams workspace configuration, and file synchronization policies to support document collaboration and internal communications.
The Microsoft 365 footprint is surfaced on the public website, which indicates that Microsoft 365 services are referenced or embedded in external-facing content or authentication flows. Operational coverage is internal collaboration for the full employee base, aligning office and field communication patterns typical for a utilities company of this size.
Governance is implemented at the tenant level with cloud identity and access controls, role based permissions, and site and sharing governance to manage document lifecycle and external access. The narrative focuses on structural implementation details for Microsoft 365 as the organization’s Collaboration layer without asserting specific measured outcomes.
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Vaasan Sahkoe Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AddSearch | Legacy | AddSearch Site Search | Application, Web and Enterprise Search | Content Management | n/a | 2018 | 2018 |
In 2018 Vaasan Sahkoe implemented AddSearch Site Search on its public website to provide a unified site search capability. The deployment used AddSearch Site Search as an Application, Web and Enterprise Search solution to support customer facing discovery and access to published content.
The implementation followed a client side embedding model with the AddSearch search widget and indexer configured to crawl and index site pages, enable autocomplete, and tune relevance and result ranking consistent with typical web search architectures. Operational coverage focused on the corporate website and support content, affecting marketing and customer service content discovery workflows. Configuration and tuning were managed through the AddSearch administrative interface with web content owners responsible for indexing rules and relevance adjustments. The rollout was limited to the public site and did not involve documented integrations with other enterprise back end systems.
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Content Management | Content Management |
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2024 | 2025 |
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Vaasan Sahkoe CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Vaasan Sahkoe PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Vaasan Sahkoe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Vaasan Sahkoe
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Apps Being Evaluated by Vaasan Sahkoe Executives
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