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Valant Tech Stack and Enterprise Applications

HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Pendo.io Legacy Pendo Adopt Digital Adoption HCM n/a 2024 2024
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon Polly Natural Language Processing AI-Powered Application n/a 2023 2023
In 2023, Valant integrated Amazon Polly and AWS Communication Developer Services to add voice reminders and robocall functionality to its telehealth and patient-communications features for behavioral-health practices in the United States, Apps Category "". The integration was deployed on Amazon Web Services and embedded voice channels directly into the platform’s appointment and outreach workflows to support automated patient notifications and outbound voice messaging. Implementation focused on Amazon Polly driven text-to-speech pipelines and the Communication Developer Services routing layer, enabling configurable voice reminder templates, scheduled robocall campaigns, and event-driven triggers from the patient-communications module. Functional capabilities implemented include automated appointment reminders, medication and follow-up nudges via voice, and programmable call sequencing tied to patient engagement rules within the telehealth feature set. Operational coverage targeted behavioral-health practices across the United States, with the solution instrumented inside Valant’s patient-communications and telehealth business functions. Governance emphasized template management, consent and opt-out handling within clinical workflows, and staged rollout across customer accounts. The deployment drove improved patient engagement, supported approximately 21% business growth, and doubled add-on revenue for practices using the platform, outcomes that were reported as part of the initiative.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon Chime Audio Video and Web Conferencing Collaboration n/a 2023 2023
In 2023 Valant integrated Amazon Chime into its EHR and MYIO patient portal for the category, using the Amazon Chime SDK to deliver telehealth video, group meetings, messaging, and automated reminders for behavioral health practices in the United States. The deployment was built on AWS infrastructure, embedding Amazon Chime SDK components directly in patient- and clinician-facing interfaces to support real-time video and messaging alongside automated outreach features. The implementation covered functional modules for live telehealth video sessions, multi-party meetings, asynchronous messaging, and scheduled reminder workflows, with the Amazon Chime SDK invoked from the EHR and MYIO patient portal UI. Operational scope focused on behavioral health clinics and clinicians across the United States, with communications and appointment reminders integrated into clinical scheduling and patient engagement workflows. Governance centered on embedding communications into care workflows and patient outreach processes to ensure consistency of clinician and patient interactions. Valant reported that the AWS-based telehealth and communication features improved patient engagement and contributed to reported business growth of around 21 percent for Valant and its customers.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Valant

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Valant Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Valant IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Valant digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Valant Technographics
Valant is a Healthcare organization based in United States, with around 120 employees and annual revenues of $50.0 million.
Valant operates a diverse technology stack with applications such as Pendo Adopt, Amazon Polly and Amazon Chime, covering areas like Digital Adoption, Natural Language Processing and Audio Video and Web Conferencing.
Valant has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Pendo.io and Amazon Web Services (AWS).
Valant recently adopted applications including Pendo Adopt in 2024, Amazon Polly in 2023 and Amazon Chime in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Valant’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Valant’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Valant technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.