AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Steam Tech Stack and Enterprise Applications

Steam ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2011 2011
In 2011, Steam implemented Oracle NetSuite ERP to centralize its finance operations. The deployment targeted core financial management for the company's finance and accounting teams, aligning with the ERP Financial category. With roughly 336 employees, the implementation addressed standardization of accounting workflows at a company level scale. The Oracle NetSuite ERP deployment included configuration of core financial modules such as general ledger, accounts payable, accounts receivable, billing, revenue recognition, and financial close automation. Configuration emphasized chart of accounts standardization, role based access controls, automated AP/AR workflows, and consolidated financial reporting to support month end activities. Governance centered on finance process ownership and centralized control of accounting configurations, with rollout focused on finance and accounting operational coverage rather than broader functional modules.
Steam Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Steam implemented Zoom to provide web-based conferencing directly through its public website. The deployment embeds Zoom to deliver Audio Video and Web Conferencing capabilities, exposing meeting join workflows and browser-based audio and video sessions to site visitors and authenticated users. The implementation centers on core Zoom conferencing functionality, including interactive audio and video sessions, participant controls, and browser join flows, surfaced from Steam's web pages. Administrative governance is managed through Zoom administrative controls for user access and meeting configuration, while the website integration exposes scheduling and join links or embedded meeting clients to support external-facing and internal collaboration use cases.
Steam ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2018 2018
In 2018, Steam deployed Atlassian Jira Service Desk as a web-facing support platform. Steam uses Atlassian Jira Service Desk as its IT Service Management solution on the company website to intake customer requests and incidents. The implementation centers on core IT Service Management capabilities, including ticketing queues, a self-service customer portal, knowledge base publishing, request fulfillment workflows, SLA tracking, and automation rules for routing and escalation. Configuration emphasizes workflow orchestration within Atlassian Jira Service Desk to map incoming web requests to team queues and priority SLAs. The deployment leverages the application’s built-in service desk modules and automation features to standardize intake and processing. Architecturally the service is web-facing and embedded into the company website for request intake, with the Atlassian Jira Service Desk workflow engine operating as the operational backend. Operational scope is customer-facing support via the website, with service desk agents managing triage, escalation and SLA-driven resolution workflows. Governance focuses on ticket lifecycle controls, knowledge base maintenance, and workflow automation to standardize response handling.
Remote Monitoring and Management ITSM 2020 2020
Steam IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2005 2005
Cloud Storage IaaS 2023 2023
Content Delivery Network IaaS 2018 2018
Steam CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015

IT Decision Makers and Key Stakeholders at Steam

First Name Last Name Title Function Department Email Phone
President CXO Finance
Chief Operating Officer CXO Finance
VP of Marketing VP Marketing

Apps Being Evaluated by Steam Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Steam IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Steam digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Steam Technographics
Steam is a Media organization based in United States, with around 336 employees and annual revenues of $19.0 million.
Steam operates a diverse technology stack with applications such as Oracle NetSuite ERP, Zoom and Atlassian Jira Service Desk, covering areas like ERP Financial, Audio Video and Web Conferencing and IT Service Management.
Steam has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Zoom Video Communications and Atlassian.
Steam recently adopted applications including EdgeNext Edge Cloud Server in 2023, Zoom in 2020 and LogMeIn GoToMyPC in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Steam’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Steam’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Steam technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.