Melbourne, 3051, VIC,
Australia
Vectron Technographics
Vectron Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vectron and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 Vectron employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vectron has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vectron is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vectron revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vectron intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vectron Tech Stack and Enterprise Applications
Vectron AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Vectron implemented Zoho SalesIQ on its website. The deployment uses Zoho SalesIQ within the Chatbots and Conversational AI category to provide web-based visitor engagement for its professional services operations.
The implementation embeds the Zoho SalesIQ web widget to deliver live chat, proactive chat invitations, automated visitor tracking, and lead capture workflows. Configuration focused on visitor context enrichment and routing rules, enabling automated chat responses and escalation to human agents where needed.
Operational coverage centers on website-driven inquiry handling for Vectron’s sales and support functions, with governance implemented through chat routing policies and defined ownership of response workflows by customer-facing teams. The deployment also leverages Zoho SalesIQ session transcripts and analytics to inform engagement procedures and ongoing operational tuning.
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Vectron Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014 Vectron implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is referenced on the company website and aligns with Vectron's Professional Services operations in Australia, supporting the productivity environment for approximately 140 employees.
Google Workspace (Formerly Google G-Suite) was configured to provide core collaboration capabilities including Gmail, Calendar, Drive, Docs, Sheets, Slides, and Meet, delivering cloud email, shared calendaring, document storage, real-time coauthoring, and video conferencing. These functional modules are consistent with standard Collaboration workflows for document collaboration, team coordination, and client communication.
The implementation supports business functions across client delivery teams, project collaboration, and back-office administration, centralizing email and document workflows on a single Collaboration platform. Governance is applied through Google Workspace administration features for user account provisioning, group-based access controls, and sharing policies, and the presence of Google Workspace references on the public site indicates active use of Google Workspace assets in corporate communication and contact workflows.
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Collaboration | Collaboration |
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2021 | 2021 |
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Vectron eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Vectron implemented WooCommerce on its public website to provide an eCommerce storefront. Vectron, an Australia based professional services firm with approximately 140 employees and reported revenue near 30,000,000, uses WooCommerce from Automattic as the commercial application for online product and service listings on https://www.vectron.com.au/.
The WooCommerce deployment focuses on core eCommerce functional modules including catalog management, shopping cart and checkout workflows, order management, and customer account capabilities. Configuration is managed within the WordPress administrative layer and leverages WooCommerce settings for pricing, tax handling, and storefront presentation consistent with typical eCommerce implementations.
Operationally the implementation is web hosted as part of Vectron’s public WordPress site, embedding WooCommerce into site content and marketing pages to support digital sales and client engagement. The application impacts commercial and marketing functions by centralizing online ordering, customer self service, and catalog publishing within the company website.
Governance and change control rely on site level administration and plugin lifecycle management through the WordPress admin console, with technical maintenance aligned to WooCommerce and WordPress update cycles. The deployment scope is centered on the Australia based website, with ongoing site administration and configuration managed by internal web or marketing operations.
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Vectron CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Vectron ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2015 | 2015 |
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Vectron IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Vectron
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Vectron Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||