Velocity Credit Union
705 E. 12th St.,
Austin, 78701, TX,
United States
Austin, 78701, TX,
United States
1 512-469-7000
Banking and Financial Services
Velocity Credit Union Technographics
Velocity Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Velocity Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 211 Velocity Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Velocity Credit Union has purchased the following applications: WorkTango Recognition & Rewards ( formerly Kazoo Employee Recognition & Rewards) for Employee Recognition and Rewards Management in 2020, Fiserv DNA Bank Platform for Core Banking in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Velocity Credit Union is running and its propensity to invest more and deepen its relationship with WorkTango , Fiserv , Q2 Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Velocity Credit Union revenues, which have grown to $27.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Velocity Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Velocity Credit Union Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorkTango | Legacy | WorkTango Recognition & Rewards ( formerly Kazoo Employee Recognition & Rewards) | Employee Recognition and Rewards Management | HCM | n/a | 2020 | 2020 |
In 2020, Velocity Credit Union implemented WorkTango Recognition & Rewards ( formerly Kazoo Employee Recognition & Rewards). The implementation targeted the credit union's people programs for its 211 employees, aligning employee recognition with existing benefits such as Ask Alex benefits counseling, Headspace, telemedicine options, tuition reimbursement, and the Benefit Advocate Center. Deployment was positioned as an organization-wide people program under HR and People Operations, focusing on formalizing recognition workflows and catalog-based rewards.
WorkTango Recognition & Rewards ( formerly Kazoo Employee Recognition & Rewards) was configured to deliver core Employee Recognition and Rewards Management capabilities including peer-to-peer recognition, manager-to-employee nominations, points-based reward redemptions, configurable reward catalogs, and role-based administration. The configuration emphasized social recognition feeds, award tiering aligned to company values, and administrative dashboards for program oversight and reporting. Configuration work included setting up user roles, reward catalog items, and recognition event templates consistent with standard reward management patterns.
Operational governance was assigned to HR and People Operations, with policy controls for award approvals, catalog lifecycle management, and manager participation guidelines to ensure consistent program behavior across the organization. Day-to-day administration covered user provisioning, role assignments, campaign setup, and ongoing catalog updates, and the program ran alongside the credit union's broader benefits and wellbeing offerings rather than as an isolated point solution. Program management focused on sustaining recognition workflows and maintaining the reward catalog to support ongoing employee appreciation activities.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018, Velocity Credit Union implemented Fiserv DNA Bank Platform to address Core Banking requirements across its deposit and loan operations. The Fiserv DNA Bank Platform was deployed as the institution's central core banking application, consolidating account servicing, transaction posting, and ledger processing for a 211-employee credit union operating in the United States.
Configuration work focused on core account processing and product configuration for deposit and loan operations, with implementation of posting engines, account servicing workflows, and parameterized product definitions consistent with Core Banking practice. The Fiserv DNA Bank Platform implementation included functional alignment of teller processing and back-office operations, and established automated posting and reconciliation workflows to support day-to-day account lifecycle management.
Integrations were implemented to support digital and support systems, including an explicit integration footprint with Q2 Online Banking for retail digital channels and with CUBUS for ancillary operational support referenced in internal PMO documentation. Operational coverage included deposit operations and loan operations teams, with the core platform interfacing to customer-facing channels and internal processing nodes used by branch and back-office staff.
Governance and rollout were led through an enterprise project management office, with EPMO responsibilities that included strategic goal definition, project prioritization during annual planning, development of executive reporting to communicate risk and issues, UAT training materials, and SOW review and vendor management. Project management oversight described teams ranging from 10 to 90 staff on concurrent efforts, reinforcing formalized rollout controls, stakeholder coordination, and accountability across impacted business functions.
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Digital Banking | ERP Services and Operations |
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2018 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Velocity Credit Union implemented Cisco Webex Meetings for Audio Video and Web Conferencing. The deployment is centered on embedding Cisco Webex Meetings on the corporate website to provide member-facing virtual appointments and public meeting access, enabling members to join sessions directly from the site. The implementation supports real-time multi-party video, screen sharing, and meeting recording to support both interactive consultations and webinar-style member education sessions.
Configuration work emphasized standard Audio Video and Web Conferencing modules, including host-managed meeting rooms, browser-based join flows, meeting recording and playback, and attendee permission controls. Cisco Webex Meetings was configured to surface scheduling and join links on the website interface, reducing friction for external participants and enabling consistent meeting entry points for members. Administrators applied meeting policies and retention settings consistent with financial services communication controls.
Operational coverage targeted member services, remote staff collaboration, and public engagement channels, with use cases spanning virtual member appointments, educational webinars, and internal team meetings. Governance focused on administrator provisioning, meeting policy configuration, and audit logging to support oversight and compliance needs in banking operations. Velocity Credit Union Cisco Webex Meetings Audio Video and Web Conferencing is positioned as the primary conferencing layer integrated into the credit union’s customer-facing digital channels and internal collaboration workflows.
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Velocity Credit Union
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Apps Being Evaluated by Velocity Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Velocity Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Velocity Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Velocity Credit Union Technographics
Velocity Credit Union is a Banking and Financial Services organization based in United States,
with around 211 employees and annual revenues of $27.0 million.
Velocity Credit Union operates a diverse technology stack with applications such as
WorkTango Recognition & Rewards ( formerly Kazoo Employee Recognition & Rewards), Fiserv DNA Bank Platform and Cisco Webex Meetings,
covering areas like Employee Recognition and Rewards Management, Core Banking and Audio Video and Web Conferencing.
Velocity Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as WorkTango, Fiserv and Cisco Systems.
Velocity Credit Union recently adopted applications including
WorkTango Recognition & Rewards ( formerly Kazoo Employee Recognition & Rewards) in 2020, Cisco Webex Meetings in 2020 and Salesforce Marketing Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Velocity Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Velocity Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Velocity Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.