Sydney, 2127, NSW,
Australia
VenuesLive Technographics
VenuesLive Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VenuesLive and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 VenuesLive employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VenuesLive has purchased the following applications: Flare Benefits for Benefits Administration in 2017, Task Point of Sale for Point Of Sale in 2018, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VenuesLive is running and its propensity to invest more and deepen its relationship with Flare HR , Humanforce , Task Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VenuesLive revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VenuesLive intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VenuesLive Tech Stack and Enterprise Applications
VenuesLive HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Flare HR | Legacy | Flare Benefits | Benefits Administration | HCM | n/a | 2017 | 2017 |
In 2017 VenuesLive implemented Flare Benefits as its Benefits Administration platform to support event-driven workforce operations and core employee benefits. The deployment targeted human resources and workforce management for a company with 750 direct employees and an operational staffing pool of roughly 2800 casuals, with a standing requirement to maintain a 350 person roster for major weekly events.
Flare Benefits was configured to manage employee records, eligibility and benefits enrollment workflows consistent with the Benefits Administration category, with settings aligned to event rostering and casual workforce eligibility windows. Configuration emphasis reflected event cadence and eligibility rules, and the Flare Benefits application was used alongside established operational programs to centralize benefits information and streamline benefit-related HR processes.
The operational environment included TimeTarget, RapidGlobal, StaffCV and Flare programs, and VenuesLive used a variety of auditing tools to maintain compliance across its staffing pool. Routine operational controls included regular VEVO checks for international employees, centralized roster maintenance for weekly events, and primary liaison activities conducted via email and phone to coordinate the broader 2800 person staffing pool.
Governance and workflow changes centered on coordinated pre-event briefings for floor managers and a team-based end-to-end staffing process, with HR owning benefit records and compliance checks while event operations managed day of event rostering. Flare Benefits supported these governance practices by providing a single benefits administration record source that aligned HR processes with event staffing workflows.
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Time and Attendance | HCM |
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2017 | 2017 |
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VenuesLive ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Task Software | Legacy | Task Point of Sale | Point Of Sale | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, VenuesLive implemented Task Point of Sale to support stadium and venue commerce across its portfolio. The Task Point of Sale deployment encompassed enterprise POS, online ordering, loyalty and suites management modules to run very high volume transactions across stadiums such as Optus Stadium and Bankwest Stadium, and included integrations with Ungerboeck to coordinate event and venue data flows.
The implementation configured Task Point of Sale to handle point of sale transaction capture, online order acceptance, loyalty enrollment and redemption, and suites billing and folio management. Configuration work aligned POS transaction routing, payment capture, and loyalty logic with venue operational patterns typical for Point Of Sale systems in large scale leisure and hospitality environments.
Integrations were explicitly implemented with Ungerboeck to synchronize event schedules, inventory entitlements and suite allocations, enabling the Task Point of Sale instance to operate in concert with venue event management. Operational coverage spanned stadium concessions and premium suite operations at multiple Australian sites, positioning the application as the central transact and ordering platform across those venues.
Rollout was tied to stadium commissioning timelines, with the Optus Stadium deployment highlighted in vendor case materials and aligned with the stadium opening in 2018. Governance focused on centralized configuration of enterprise POS capabilities and site level operational procedures for online ordering, loyalty handling and suites management to maintain consistent operations across VenuesLive sites.
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VenuesLive Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, VenuesLive deployed Microsoft 365 as its enterprise Collaboration platform. The Microsoft 365 implementation is positioned to provide core productivity and collaboration services for the organization.
The deployment centers on Microsoft 365 components commonly used in Collaboration scenarios, including Exchange Online for corporate email, Microsoft Teams for real-time communications and meetings, SharePoint Online for intranet and document management, OneDrive for personal file sync, and Office desktop and web applications for content creation. Configuration emphasis is consistent with tenant-based provisioning, user licensing, and role assignments that enable team collaboration across event and venue workflows.
Operational coverage targets venue operations, marketing, box office and corporate support teams within VenuesLive in Australia, with services accessible via browser and desktop clients. Public website artifacts indicate active use of Microsoft 365 services as part of the company technology footprint.
Governance is implemented at the tenant level with administrative controls, access management and data handling policies typical for Microsoft 365 Collaboration deployments, designed to manage information flow between venue staff and corporate functions. The Microsoft 365 implementation establishes a centralized Collaboration layer for VenuesLive that supports scheduling, document management and internal communications.
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VenuesLive Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2019 | 2019 |
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VenuesLive CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2021 | 2022 |
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VenuesLive ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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VenuesLive IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at VenuesLive
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by VenuesLive Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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