Bogota, 110911,
Colombia
Veolia Latin America Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Veolia Latin America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Veolia Latin America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Veolia Latin America has purchased the following applications: Open Smartflex Field Service for Field Service Management in 2017, Open Smartflex for Utilities Customer Care and Billing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Veolia Latin America is running and its propensity to invest more and deepen its relationship with Open International or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Veolia Latin America revenues, which have grown to $452.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Veolia Latin America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Open International | Legacy | Open Smartflex Field Service | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Veolia Latin America implemented Open Smartflex Field Service to provide a flexible Field Service Management platform across its diversified water, waste and energy business functions. The deployment targeted operational control for field crews, dispatch, and asset-centric maintenance workflows for Veolia Latin America and its Colombia operations.
The Open Smartflex Field Service implementation emphasized standard Field Service Management capabilities, including configurable work order management, scheduling and dispatch, mobile workforce enablement, parts and inventory support, and asset lifecycle tracking. Configuration focused on workflow flexibility to accommodate different service types across water, waste and energy operations while preserving role based access controls and auditability.
Deployment architecture prioritized a centralized application configuration model with distributed operational use by field teams and dispatch centers, enabling local work order execution and centralized policy governance. Operational scope covered field operations and maintenance functions across Veolia Latin America, with specific presence in Colombia as part of the regional implementation footprint.
Governance work included establishing operational workflows, role definitions for dispatch and field technicians, and configuration governance to manage portfolio diversity. The initiative was positioned to give Veolia Latin America the flexibility required by its diversified service portfolio through Open Smartflex Field Service.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Open International | Legacy | Open Smartflex | Utilities Customer Care and Billing | CRM | n/a | 2017 | 2017 |
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