Melville, 11747, NY,
United States
Verint Systems Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Verint Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3800 Verint Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Verint Systems has purchased the following applications: RadiusOne AR Suite for AR Automation in 2020, Benefit Harbor for Benefits Administration in 2018, Oracle Netsuite OpenAir for Professional Services Automation in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Verint Systems is running and its propensity to invest more and deepen its relationship with HighRadius , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Verint Systems revenues, which have grown to $909.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Verint Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| HighRadius | Legacy | RadiusOne AR Suite | AR Automation | ERP Financial Management | n/a | 2020 | 2020 |
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefit Harbor | Legacy | Benefit Harbor | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018 Verint Systems implemented Benefit Harbor for Benefits Administration as part of a broader HR Transformation program led by the Global HRIS Lead. The implementation supported open enrollment processes and the setup of new plans and requirements, including the conversion of employee benefit data and the rollout of benefit interfaces to external providers. Verint Systems has approximately 3800 employees and the Benefit Harbor deployment was positioned to operate within the existing HR and payroll ecosystem.
Benefit Harbor was configured to handle core benefits administration workflows, including plan configuration, eligibility rules, enrollment processing, and benefits data conversions used during the move of benefits from Aetna to UMR. The implementation emphasized enrollment automation and provider-facing interfaces to support benefit open enrollments and to re-establish connectivity after the ADP upgrade to Work Force Now version 17. These configuration choices reflect standard Benefits Administration capabilities scaled to Verint Systems operational needs.
The Benefit Harbor implementation was executed alongside integrations and system orchestration with adjacent HR and financial systems already in the environment. Explicit integration touchpoints included provider interfaces to UMR and Aetna, travel interface adjustments with Concur and Traveldoo, and re-implemented interfaces tied to ADP Work Force Now version 17. Reporting and record reconciliation were aligned with existing reporting platforms, with monthly headcount reporting flows to Hyperion and workstreams that interacted with OBIEE and Oracle HCM activities documented by the HRIS team.
Governance for the rollout included documented system processes, business user training, and the automation of hire to retire workflows to stabilize HR operations. The HRIS lead documented processes and developed compliance reporting capabilities including EEO-1 and AAP reports, while supporting ongoing HR initiatives to sustain Benefits Administration operations within Verint Systems. Benefit Harbor was therefore embedded as the central benefits enrollment and administration application within Verint Systems HR landscape, with operational controls and training to support business users.
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Compensation Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2009 | 2010 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2020 | 2020 |
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Workforce Planning | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI, Natural Language Processing, Speech Recognition AI | AI-Powered Application |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2015 | 2015 |
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API Management | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Servers, Storage and Networking | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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