Boxborough, 1719, MA,
United States
Veterinary Dental Services, LLC Technographics
Veterinary Dental Services, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Veterinary Dental Services, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Veterinary Dental Services, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Veterinary Dental Services, LLC has purchased the following applications: IDEXX SmartFlow for Patient Management in 2013, Microsoft 365 for Collaboration in 2015, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Veterinary Dental Services, LLC is running and its propensity to invest more and deepen its relationship with IDEXX Laboratories , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Veterinary Dental Services, LLC revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Veterinary Dental Services, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Veterinary Dental Services, LLC Tech Stack and Enterprise Applications
Veterinary Dental Services, LLC ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IDEXX Laboratories | Legacy | IDEXX SmartFlow | Patient Management | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Veterinary Dental Services, LLC implemented IDEXX SmartFlow as its Patient Management application to support clinical documentation and billing in a 15-employee specialty veterinary practice in Boxborough, Massachusetts. IDEXX SmartFlow is described by the practice as the central clinical workflow system that coordinates case intake, clinician documentation, and fee capture across its dental service operations.
The implementation emphasized electronic medical record templates and workflow orchestration consistent with Patient Management functionality, with configuration focused on streamlined clinical note entry and automated prompts for charge capture. IDEXX SmartFlow was used to standardize progress notes and procedural documentation, reducing the time clinicians spend writing medical records while ensuring clinical entries align with billing events.
Operationally the system was adopted by treating veterinarians and front-office staff, with governance centered on clinical documentation standards and charge capture procedures to support audits. The practice reported a good return on investment, noting fewer missed fees during record audits and a measurable decrease in doctor time spent on record writing, outcomes attributed directly to IDEXX SmartFlow.
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Veterinary Dental Services, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Veterinary Dental Services, LLC deployed Microsoft 365 for Collaboration across its 15-person professional services organization. The implementation centers on cloud-hosted Microsoft 365 services including Exchange Online for enterprise email, SharePoint Online and OneDrive for centralized document management, Microsoft Teams for real-time collaboration, and Office desktop and web applications for productivity. The Microsoft 365 tenant is surfaced on the company public website and serves as the primary collaboration and communication layer for the business.
The deployment supports internal administrative and clinical support workflows by centralizing email, scheduling coordination, and document collaboration, with tenant-level administration and standard Microsoft 365 controls applied for mailbox and file sharing governance. Microsoft 365 is configured to provide organization-wide access to collaborative documents and team chat, and the platform is integrated with the corporate web presence to expose contact and organizational information. This configuration reflects a small business cloud-first Collaboration architecture, scaled to a 15-employee professional services practice.
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Veterinary Dental Services, LLC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Veterinary Dental Services, LLC implemented WooCommerce for eCommerce on its customer-facing WordPress website operated by Automattic. The implementation centralizes online product catalog and order capture for veterinary dental supplies and related services, with WooCommerce providing the shopping cart, checkout, and product management interfaces. The company maintains the site and storefront internally across its United States operations and a 15 person staff.
Functional configuration focused on catalog management, SKU and inventory controls, checkout workflow, tax and shipping settings, and built-in order management capabilities delivered by WooCommerce. The deployment leverages typical eCommerce extensibility for payment processing and administrative plugins while keeping operational control of listings, customer communications, and fulfillment processes within clinical and operations teams. Governance is managed through site level administration and standard WordPress user roles, aligning order processing and customer service workflows with the practice's sales and operations functions.
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Veterinary Dental Services, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2017 | 2017 |
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Veterinary Dental Services, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Veterinary Dental Services, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Veterinary Dental Services, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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