Cancun, 77500,
Mexico
Viajes Thomas Moore Technographics
Viajes Thomas Moore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Viajes Thomas Moore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Viajes Thomas Moore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Viajes Thomas Moore has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2004, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018, Google Sites for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Viajes Thomas Moore is running and its propensity to invest more and deepen its relationship with LivePerson , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Viajes Thomas Moore revenues, which have grown to $2.7 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Viajes Thomas Moore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Viajes Thomas Moore Tech Stack and Enterprise Applications
Viajes Thomas Moore AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2004 | 2004 |
In 2004 Viajes Thomas Moore implemented LivePerson Conversational Cloud on their website, deploying LivePerson Conversational Cloud as a Chatbots and Conversational AI solution to support customer engagement for a Mexico based professional services firm with approximately 100 employees. The implementation is centered on embedding the vendor’s web chat capability into the corporate website to capture inquiries and manage real time messaging for reservations and customer service workflows.
The deployment emphasizes standard Chatbots and Conversational AI functional modules, including an on site chat widget, conversational routing, intent classification and automated messaging flows, as well as agent handoff and analytics reporting for conversational sessions. Operational coverage focuses on consumer facing departments such as customer service and reservations, with configuration and governance oriented around message templates, routing rules and agent queue management to align conversational interactions with existing contact handling processes.
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Viajes Thomas Moore Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Viajes Thomas Moore implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The Google Workspace deployment provides core services including Gmail, Google Drive, Docs, Sheets, Slides, Calendar and Meet to support internal collaboration and client-facing coordination. The implementation is referenced on the company's website and is provisioned to support professional services operations across its Mexico-based organization. The deployment model is centered on a single corporate Google domain with centralized account administration via the Google Admin console.
Configuration patterns reflect standard Collaboration capabilities, including domain-managed email, shared drives for project artifacts, calendar-based resource scheduling, and group-based access controls to enforce data sharing policies. The rollout is applied organization-wide to productivity, project delivery, and client communications functions, with administrative governance and policy enforcement handled through centralized account provisioning and role-based access controls. Google Workspace (Formerly Google G-Suite) is therefore the primary Collaboration platform for the company’s business functions.
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Collaboration | Collaboration |
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2022 | 2022 |
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Viajes Thomas Moore Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Sites | Web Content Management | Content Management | Xertica | 2017 | 2017 |
In 2017, Viajes Thomas Moore deployed Google Sites as part of a Google Workspace rollout supporting Royal Resorts in Mexico. The implementation used Google Sites for internal communications and operations, provisioning project and collaboration sites across the company's Mexican resort properties. Xertica acted as the Google partner on the engagement. The deployment is categorized under Web Content Management and focused on intranet and project site use cases.
Google Sites was configured to create lightweight project and collaboration sites, enabling rapid site provisioning and simplified content editing workflows. The case study reports site-build time reductions from two to three weeks down to a single day, and a reduction in desktop support work of approximately 80 percent. The implementation emphasized template-driven site creation and collaboration modules to accelerate content delivery and site ownership.
The solution integrated with Google Workspace services to centralize identity, document storage, and collaboration tooling, aligning Google Sites with email, Drive, and calendar workflows. Xertica led the rollout across the Mexican resorts and established operational governance for site ownership and content maintenance. The case study cites estimated annual savings of USD 130,000 associated with reduced support and faster site provisioning.
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Viajes Thomas Moore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Viajes Thomas Moore IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Viajes Thomas Moore
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Apps Being Evaluated by Viajes Thomas Moore Executives
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