ViaQuest
525 Metro Place North Suite 300,
Dublin, 43017, OH,
United States
Dublin, 43017, OH,
United States
1 855-289-1722
Professional Services
ViaQuest Technographics
ViaQuest Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ViaQuest and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 ViaQuest employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ViaQuest has purchased the following applications: ExactHire HireCentric ATS for Applicant Tracking System in 2019, Rocket.chat for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ViaQuest is running and its propensity to invest more and deepen its relationship with ExactHire , Benefitfocus , Paycor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ViaQuest revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ViaQuest intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ViaQuest Tech Stack and Enterprise Applications
ViaQuest HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ExactHire | Legacy | ExactHire HireCentric ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, ViaQuest implemented ExactHire HireCentric ATS, an Applicant Tracking System, and embedded the solution on its corporate careers website to manage external candidate intake. The deployment established ExactHire HireCentric ATS as the primary application for requisition posting, candidate capture, and applicant workflow tracking for Talent Acquisition and HR functions across the organization.
ExactHire HireCentric ATS was configured to support standard Applicant Tracking System capabilities, including job posting to the corporate careers page, application form capture, candidate record management, resume parsing and screening queues, and structured hiring stage workflows. Configuration work emphasized career site integration and candidate experience, with form and workflow templates tuned to ViaQuest recruiting processes.
Operationally the ExactHire HireCentric ATS instance serves recruiting teams and hiring managers, centralizing candidate data collected from the public careers site into the ATS workspace used by recruiters. The implementation anchored applicant flow on the website to a single system of record for sourcing and pre-interview screening, enabling consistent requisition tracking and candidate status updates within the ATS.
Governance for the ExactHire HireCentric ATS rollout focused on role based access for recruiters and hiring managers, standardized hiring stage definitions, and documented approval workflows to align Talent Acquisition and HR operations. Training and staged adoption emphasized consistent use of the ATS on the corporate careers site and adherence to the configured recruitment process controls.
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Benefits Administration | HCM |
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2018 | 2018 |
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Recruiting | HCM |
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2021 | 2021 |
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ViaQuest AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 ViaQuest implemented Rocket.chat on its public website. Rocket.chat is deployed as a Chatbots and Conversational AI application to provide web-based conversational interfaces for customers and site visitors. The deployment focuses on real-time messaging, automated conversational flows, bot to agent handover, and moderation controls that are core capabilities of Chatbots and Conversational AI.
Operational ownership sits with ViaQuest internal IT and digital experience teams and the implementation is scoped to customer engagement and external support channels on the website. Configuration work included chatbot workflow design, message routing and conversational content management to align web conversations with service workflows and compliance requirements. The ViaQuest Rocket.chat Chatbots and Conversational AI implementation therefore connects the application directly to customer engagement on the web channel.
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ViaQuest Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 ViaQuest deployed Zoom to add browser-based conferencing and client engagement capabilities to its public web presence. The deployment emphasizes Zoom within the Audio Video and Web Conferencing category, with the application exposed on the corporate website to enable direct, web-joined meetings and remote participant access.
Zoom was configured to support standard audio video and web conferencing workflows, including scheduled meetings, ad hoc browser join, screen sharing, and session recording capabilities that are typical for the category. The implementation centers on meeting orchestration and attendee access controls, aligning Zoom functionality with corporate collaboration and external client meeting needs.
Operationally the Zoom deployment is visible on ViaQuest website pages to simplify external meeting entry and to host web-based engagement with clients and partners, while internal teams use the same platform for collaboration. The rollout covers corporate communications and client-facing meeting workflows, and it is administered centrally by IT for account provisioning and meeting policy enforcement.
ViaQuest Zoom Audio Video and Web Conferencing supports business functions such as internal collaboration, client meetings, and remote engagement, with governance focused on access control, meeting configuration, and public web integration. The narrative reflects a web-embedded Zoom implementation designed to unify external and internal conferencing touchpoints without naming additional integrations.
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Collaboration | Collaboration |
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2014 | 2014 |
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ViaQuest Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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ViaQuest CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ViaQuest IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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ViaQuest CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at ViaQuest
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by ViaQuest Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ViaQuest IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ViaQuest digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD ViaQuest Technographics
ViaQuest is a Professional Services organization based in United States,
with around 2500 employees and annual revenues of $250.0 million.
ViaQuest operates a diverse technology stack with applications such as
ExactHire HireCentric ATS, Rocket.chat and Zoom,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Audio Video and Web Conferencing.
ViaQuest has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ExactHire, Rocket.chat and Zoom Video Communications.
ViaQuest recently adopted applications including
Paycor Recruiting in 2021, Rocket.chat in 2021 and Algolia Search in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ViaQuest’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ViaQuest’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ViaQuest technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.