Melbourne, 3003, VIC,
Australia
VicParks Pty Ltd. Technographics
VicParks Pty Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VicParks Pty Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 VicParks Pty Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VicParks Pty Ltd. has purchased the following applications: RMS Property Management for Hotel Property Management in 2020, GoDaddy Webmail for Collaboration in 2019, Zoho CRM Plus for CRM, Sales Engagement in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VicParks Pty Ltd. is running and its propensity to invest more and deepen its relationship with RMS Cloud , GoDaddy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VicParks Pty Ltd. revenues, which have grown to $346.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VicParks Pty Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VicParks Pty Ltd. Tech Stack and Enterprise Applications
VicParks Pty Ltd. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RMS Cloud | Legacy | RMS Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 VicParks Pty Ltd. implemented RMS Property Management. The deployment uses RMS Cloud and is surfaced on the VicParks website to support online booking and centralized property operations, reflecting a cloud based SaaS approach consistent with Hotel Property Management requirements.
RMS Property Management was configured to deliver core Hotel Property Management capabilities including reservation and booking engine functionality, rate and inventory controls, guest profile management, housekeeping coordination, and standard operational reporting. The RMS Cloud instance integrates directly with the corporate website booking flow to enable direct bookings and centralized inventory visibility while serving as the system of record for accommodation availability.
Operational coverage focuses on property and reservation teams, front desk and housekeeping operations, and centralized revenue and operations functions across VicParks accommodation offerings. Governance and process changes emphasized consolidating reservation workflows, standardizing rate rules and inventory controls, and enforcing role based access within RMS Property Management to align operational procedures with the cloud platform.
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VicParks Pty Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 VicParks Pty Ltd. deployed GoDaddy Webmail as its Collaboration solution to host corporate email and webmail access for addresses tied to the vicparks.com.au domain. GoDaddy Webmail is used as the primary mailbox and webmail interface, providing standard collaboration capabilities such as email, calendaring, and contact management within a hosted email architecture. The implementation is surfaced on VicParks public website and aligns the application name GoDaddy Webmail with the organization domain DNS and mail exchanger configuration.
Operational coverage spans corporate communications and customer-facing correspondence across VicParks business functions, with administration and mailbox provisioning managed through GoDaddy administration controls. Governance practices indicated by the deployment are oriented around account lifecycle, mailbox administration, password management, and DNS-based routing for inbound and outbound mail, matching typical Collaboration category administration workflows. The relationship is VicParks Pty Ltd., GoDaddy Webmail, Collaboration supporting email-centric communications, calendaring, and contact workflows across the organization.
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Collaboration | Collaboration |
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2020 | 2020 |
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VicParks Pty Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho CRM Plus | CRM, Sales Engagement | CRM | Squirrel Business Hub | 2017 | 2017 |
In 2017, VicParks Pty Ltd. deployed Zoho CRM Plus as its CRM,Sales Engagement platform to centralise member and park interactions. Squirrel Business Hub implemented a complementary cloud-based digital agreements solution that replaced manual completion of agreements, enabling members to create agreements online and have them electronically completed and signed by recipients within hours instead of days or months.
Zoho CRM Plus was provisioned to support core CRM,Sales Engagement capabilities including contact and deal management, sales automation, engagement analytics and omnichannel communication workflows, while the Squirrel Business Hub delivery focused on e-signature, online agreement creation and secure cloud document storage. The implementation combined CRM record management with a digitised agreement lifecycle, standardising agreement templates and automating the capture of signed documents into cloud storage for auditability.
Operational scope covered member-facing services and park operations, shifting agreement execution from a paper and postage process to an electronic workflow managed by Squirrel Business Hub and tracked alongside CRM records in Zoho CRM Plus. Governance changes included formalising electronically signed agreements as legally binding records and centralising storage in the cloud, reducing administrative steps and paper handling. The programme explicitly reduced risk for parks by ensuring agreements were in place, and removed paper and postage costs as reported by VicParks.
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VicParks Pty Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at VicParks Pty Ltd.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by VicParks Pty Ltd. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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