VictoriaPlum.com
Bridgehead Business Park, Boothferry Rd,
Hessle, HU13 0DG,
United Kingdom
Hessle, HU13 0DG,
United Kingdom
441482379952
Retail
VictoriaPlum.com Technographics
VictoriaPlum.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VictoriaPlum.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 VictoriaPlum.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VictoriaPlum.com has purchased the following applications: Sage 200 for ERP Financial in 2019, Google Cloud Machine Learning Engine for ML and Data Science Platforms in 2016, LiveChat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VictoriaPlum.com is running and its propensity to invest more and deepen its relationship with Sage , Google , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VictoriaPlum.com revenues, which have grown to $77.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VictoriaPlum.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VictoriaPlum.com Tech Stack and Enterprise Applications
VictoriaPlum.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 200 | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 VictoriaPlum.com deployed Sage 200 as its ERP Financial backbone for finance and installation operations. The program ran from June 2019 to August 2020 and used Sage 200 alongside an in house CRM and 2020 Fusion CAD to support quoting, booking and payment workflows.
Sage 200 was configured to manage quotation adjustments, final payments and invoicing workflows tied to field installations, while maintaining transactional financial records required for accounting and order-to-cash reconciliation. The deployment emphasized configuration of financial workflows and document controls within the Sage 200 environment to reflect remedial works and altered final payments.
Integrations connected Sage 200 to the in house CRM to synchronize booking diaries of approved fitters and the field installations manager diary, and to capture measurement and design outputs from 2020 Fusion CAD into quote records. Operational coverage included national home measures and coordinating field installation scheduling, sign off and remedial work bookings across the business.
Governance centered on a dedicated installation project manager role responsible for ensuring installation objectives were met, managing bookings and quotations, maintaining accurate paperwork, and resolving installation problems through technical leadership. The implementation tied finance processes in Sage 200 to installation and customer service workflows, enforcing documentation accuracy and escalation paths for customer complaints and final fit sign off.
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VictoriaPlum.com AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Machine Learning Engine | ML and Data Science Platforms | AI Development | n/a | 2016 | 2017 |
In 2016, VictoriaPlum.com implemented Google Cloud Machine Learning Engine on Google Cloud Platform to address website instability, insufficient speed and inflexibility that threatened growth. The deployment targeted the companys core e commerce and contact centre channels because every sale is processed through the website and call centre, making online customer experience the primary business function supported by the ML workstream. The implementation is categorized under ML and Data Science Platforms and centers on model training and serving to improve operational responsiveness and innovation velocity.
Google Cloud Machine Learning Engine was configured to run scalable training workloads and serve models to production endpoints, using automated model versioning and managed serving to meet low latency needs of the storefront and customer service applications. The architecture consolidated website and call centre data sources into production data pipelines that feed feature engineering and batch prediction workloads, enabling continuous retraining and deployment workflows typical of ML and Data Science Platforms. Functional capabilities implemented include model training orchestration, production model serving, and monitoring of model performance across online purchase and support flows.
Operational scope covered e commerce and customer service teams across the United Kingdom, with rollout focused on integrating inference into checkout and agent support interfaces to preserve a flawless customer experience. Governance emphasized model lifecycle controls and staged rollouts to limit exposure while enabling rapid iteration, aligning ML deployment with existing operational workflows. The move to Google Cloud Platform and Google Cloud Machine Learning Engine was explicitly intended to increase speed and innovation and to resolve prior instability and performance constraints introduced by the previous cloud provider.
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VictoriaPlum.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, VictoriaPlum.com implemented LiveChat as its Chatbots and Conversational AI presence on the public ecommerce site. The deployment used the LiveChat web widget embedded via client-side JavaScript, leveraging the vendor hosted SaaS architecture to provide real time messaging to online shoppers and route inquiries to support agents.
The implementation targeted online customer service and pre sales engagement, aligning LiveChat with customer support workflows and agent consoles. Configuration emphasized chat routing, canned responses, transcript capture, and basic conversational automation common to Chatbots and Conversational AI, with governance focused on chat hours, agent role mapping, and standardized conversation handling to operationalize the solution within VictoriaPlum.com’s ecommerce support processes.
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VictoriaPlum.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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VictoriaPlum.com Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2017 | 2017 |
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VictoriaPlum.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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VictoriaPlum.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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VictoriaPlum.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2018 | 2018 |
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VictoriaPlum.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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VictoriaPlum.com CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at VictoriaPlum.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Technical Architect | Manager | IT | |
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CFO | CXO | Finance | |
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Apps Being Evaluated by VictoriaPlum.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from VictoriaPlum.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the VictoriaPlum.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD VictoriaPlum.com Technographics
VictoriaPlum.com is a Retail organization based in United Kingdom,
with around 300 employees and annual revenues of $77.0 million.
VictoriaPlum.com operates a diverse technology stack with applications such as
Sage 200, Google Cloud Machine Learning Engine and LiveChat,
covering areas like ERP Financial, ML and Data Science Platforms and Chatbots and Conversational AI.
VictoriaPlum.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Google and LiveChat, Inc..
VictoriaPlum.com recently adopted applications including
Microsoft Clarity in 2021, Awin Affiliate Marketing in 2021 and Google Cloud Platform (GCP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of VictoriaPlum.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates VictoriaPlum.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete VictoriaPlum.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.