Phoenix, 85008, AZ,
United States
Video West Technographics
Video West Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Video West and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Video West employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Video West has purchased the following applications: PayPal Enterprise for Payment Processing in 2020, Zoom for Audio Video and Web Conferencing in 2020, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Video West is running and its propensity to invest more and deepen its relationship with PayPal , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Video West revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Video West intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Video West Tech Stack and Enterprise Applications
Video West ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Enterprise | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Video West implemented PayPal Enterprise on its website as its Payment Processing solution. The deployment centers on web-based payment flows to capture customer payments for professional services engagements, with PayPal Enterprise providing hosted checkout and gateway capabilities integrated into the company storefront.
PayPal Enterprise has been configured to handle online checkout workflows, transaction capture and settlement, and payment tokenization consistent with Payment Processing best practices. The implementation emphasizes site-level integration with the customer-facing ordering and invoicing paths, enabling automated payment authorization and capture during checkout and feeding PayPal transaction records into Finance for reconciliation.
Operational ownership sits with billing and finance teams, with the system scoped to support Video West commercial transactions on its website for United States customers. Governance covers payment handling procedures, reconciliation workflows, and compliance tasks associated with Payment Processing, while PayPal Enterprise remains the central application for online payments and transaction management.
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Video West Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Video West implemented Zoom, an Audio Video and Web Conferencing application, as its primary conferencing platform. Zoom is deployed as an on-site accessible meeting and webinar access layer embedded on the company website, supporting external client review sessions and direct meeting access for customers and partners.
Deployment is company wide for this 70 person professional services firm, with functional use focused on client-facing reviews, internal production coordination, sales demos, and account management collaboration. Implemented capabilities include video meetings, webinar hosting, screen sharing, session recording, and scheduling workflows, and the Zoom deployment is used to operationalize client session workflows via website-embedded access. Governance has been aligned to meeting host roles and scheduling protocols to standardize client review sessions and internal production handoffs, positioning Video West Zoom Audio Video and Web Conferencing to support project collaboration and client communications.
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Collaboration | Collaboration |
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2018 | 2018 |
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Video West Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2018 | 2018 |
In 2018 Video West implemented Exclaimer Cloud Signatures for Office 365. The Exclaimer Cloud Signatures for Office 365 deployment provides cloud-based Digital Signing for the companys Office 365 email environment and is referenced on the Video West website.
The implementation leverages centralized signature template management and a signature design interface to standardize email footer content across business functions. Configuration includes mapping user attributes from the Office 365 tenant to populate contact information and role data in signatures, and policy-driven signature assignment to support marketing and client communications workflows.
Operational ownership is held within IT with governance applied to company email for client-facing teams and internal communications across the United States. Integration is limited to the Office 365 tenant for user directory attributes and signature processing in the cloud, enabling consistent signature application for Video West email accounts.
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Video West CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Video West IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Video West CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Video West
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Video West Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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