Vidyard
119 King Street WestA Suite 400,
Kitchener, N2G 1A7, ON,
Canada
Kitchener, N2G 1A7, ON,
Canada
1 800-530-3878
Consumer Packaged Goods
Vidyard Technographics
Vidyard Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vidyard and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Vidyard employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vidyard has purchased the following applications: Zuora Billing for Subscription and Recurring Billing in 2021, Greenhouse ATS for Applicant Tracking System in 2014, Zoom Chat (ex Solvvy) for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vidyard is running and its propensity to invest more and deepen its relationship with Zuora , Greenhouse , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vidyard revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vidyard intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vidyard Tech Stack and Enterprise Applications
Vidyard ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zuora | Legacy | Zuora Billing | Subscription and Recurring Billing | ERP | n/a | 2021 | 2021 |
In 2021, Vidyard implemented Zuora Billing to manage subscription commerce on its website. Zuora Billing, an application in the Subscription and Recurring Billing category, was used to centralize subscription lifecycle management, recurring invoicing, and checkout billing flows tied to Vidyard's public site.
The deployment configured product catalog and rate plan modeling, automated recurring billing and invoicing schedules, proration handling for mid-cycle changes, and standard dunning workflows to manage failed payments. Billing events and subscription change events were embedded into the website checkout and customer account flows to trigger invoice generation and lifecycle state transitions. Operational ownership was assigned across finance, revenue operations, and product teams with updated billing operations processes for subscription changes, invoice reconciliation, and role based access to billing administration.
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Vidyard HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Vidyard implemented Greenhouse ATS as its Applicant Tracking System. The company deployed Greenhouse ATS to power job postings and candidate intake on Vidyard's corporate careers site, embedding the Greenhouse ATS careers site integration to centralize external applications and public job listings. The deployment covered recruiting and HR functions for Vidyard's approximately 300 employee organization in Canada.
Configured modules included job requisition management, candidate pipeline tracking, interview orchestration, offer management, and basic recruiting analytics consistent with Applicant Tracking System functionality. The implementation standardized hiring workflows and role based access for recruiting and hiring managers, and embedded Greenhouse ATS into the company careers page to capture applicant data and route candidates through configurable stages. Governance emphasized recruitment process standardization with centralized ownership in recruiting operations.
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Core HR | HCM |
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2014 | 2014 |
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Vidyard AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom Chat (ex Solvvy) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Vidyard implemented Zoom Chat (ex Solvvy) on its website. The deployment positions Zoom Chat (ex Solvvy) within the Chatbots and Conversational AI layer to handle customer facing conversational workflows and initial engagement for marketing and support inquiries.
The implementation focused on standard Chatbots and Conversational AI capabilities, including knowledge base driven responses, intent classification, templated conversational flows, and scripted escalation paths to human agents when required. Configuration work centered on conversational design, response tuning, and mapping key FAQ content into the Zoom Chat knowledge model.
Architecturally, the solution was delivered as a SaaS hosted conversational assistant embedded into the corporate website, operating as the primary web widget for user interaction. Operational coverage targeted the customer support and marketing functions, with the chatbot serving front end self service and lead qualification workflows on Vidyard.com.
Governance emphasized content curation and conversational script management, with processes to maintain the knowledge base and update intents as product and messaging changed. Rollout and ongoing operations relied on coordinated updates between marketing content owners and support subject matter experts to keep Zoom Chat responses aligned with customer facing information.
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Vidyard Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2011 | 2011 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2016 | 2016 |
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Vidyard CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2019 | 2019 |
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Sales Engagement | CRM |
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2021 | 2021 |
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Vidyard ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Vidyard PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Vidyard IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Vidyard CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Vidyard
| First Name | Last Name | Title | Function | Department | Phone | |
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Co-Founder and CEO | CXO | Finance | |
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CFO | CXO | Finance | |
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VP of Engineering | VP | R&D | |
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Apps Being Evaluated by Vidyard Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vidyard IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vidyard digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Vidyard Technographics
Vidyard is a Consumer Packaged Goods organization based in Canada,
with around 300 employees and annual revenues of $6.0 million.
Vidyard operates a diverse technology stack with applications such as
Zuora Billing, Greenhouse ATS and Zoom Chat (ex Solvvy),
covering areas like Subscription and Recurring Billing, Applicant Tracking System and Chatbots and Conversational AI.
Vidyard has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zuora, Greenhouse and Zoom Video Communications.
Vidyard recently adopted applications including
Zuora Billing in 2021, Demandbase ABX Cloud in 2021 and 6sense Account Engagement Platform in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vidyard’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vidyard’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vidyard technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.