Ho Chi Minh, 71307,
Vietnam
Vien Thẩm MY Uy Tin YB Spa Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Vien Thẩm MY Uy Tin YB Spa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Vien Thẩm MY Uy Tin YB Spa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vien Thẩm MY Uy Tin YB Spa has purchased the following applications: CNV Loyalty for Customer Loyalty in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vien Thẩm MY Uy Tin YB Spa is running and its propensity to invest more and deepen its relationship with CNV Software , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vien Thẩm MY Uy Tin YB Spa revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vien Thẩm MY Uy Tin YB Spa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CNV Software | Legacy | CNV Loyalty | Customer Loyalty | CRM | n/a | 2021 | 2021 |
In 2021, Vien Thẩm MY Uy Tin YB Spa implemented CNV Loyalty, deploying the CNV Loyalty application within the Customer Loyalty category to manage bookings, accumulate loyalty points and centralize customer data across its spa locations in Ho Chi Minh City. The implementation focused on CRM and customer-service workflows for a small spa chain operating in Vietnam.
The deployment configured core modules for booking management, a loyalty points engine, and a centralized customer profile repository, enabling front-desk staff to access visit history and points balances during appointment workflows. Configuration emphasized straightforward operational flows appropriate for a 10-employee organization, including category-aligned processes for point accrual and redemption.
Operational coverage was concentrated on the chain's Ho Chi Minh City locations, impacting bookings, customer service, and intra-site staff coordination. The centralized customer data model supported consistent appointment handling and a unified view of customer interactions across spa sites.
Governance adjustments standardized booking workflows and centralized customer records to improve staff handoffs and service continuity. Reported outcomes in CNV's case testimonial include easier booking management, improved staff coordination and better customer retention.
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Tag Management | CRM |
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2018 | 2018 |
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