Vigilant Technologies
1050 Wilshire Dr #307,,
Troy, 48084, MI,
United States
Troy, 48084, MI,
United States
1 866-896-7755
Professional Services
Vigilant Technologies Technographics
Vigilant Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vigilant Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Vigilant Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Vigilant Technologies has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2021, Zoominfo Platform for Account Based Marketing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vigilant Technologies is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vigilant Technologies revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vigilant Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vigilant Technologies Tech Stack and Enterprise Applications
Vigilant Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Vigilant Technologies implemented Hubspot Live Chat for Chatbots and Conversational AI to provide on-site conversational engagement on its public website. The deployment used Hubspot Live Chat as a cloud-hosted web chat widget embedded in site pages, centralizing first-touch visitor interactions and inbound inquiry capture for the company.
Configuration emphasized conversation flows, canned responses, and chat routing to designated team inboxes, reflecting standard Chatbots and Conversational AI capabilities for lead qualification and initial troubleshooting. Governance structured around clear ownership of the chat channel, standardized response templates, and operational handoffs to sales and support agents, with the Hubspot Live Chat instance serving as the primary conversational surface on vigilant-inc.com.
|
Vigilant Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Vigilant Technologies deployed Microsoft 365 as their Collaboration platform. Public site references to Microsoft 365 assets on the Vigilant Technologies website corroborate an organization level adoption consistent with a 300 person professional services firm in the United States.
The Microsoft 365 implementation centers on standard Collaboration capabilities including Exchange Online email, Microsoft Teams for synchronous collaboration, SharePoint Online for document management, OneDrive for user file sync, and Office desktop and web productivity applications. Configuration work focused on tenant provisioning, mailbox and Teams topology, SharePoint site collection structure, and OneDrive storage and sync policies to support knowledge worker productivity and professional services delivery.
Operational coverage spans core business functions such as IT and professional services teams, providing enterprise email, team collaboration, document lifecycle control, and remote access to productivity tools across United States operations. The presence of Microsoft 365 artifacts on the public site indicates tenant level cloud delivery rather than on premises software distribution.
Governance emphasis was on centralized tenant administration, identity and access control policies, and information governance workflows to standardize sharing and compliance. Training and change management for end users, along with ongoing tenant configuration controls, aligned the Microsoft 365 deployment to the Collaboration needs of Vigilant Technologies.
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Vigilant Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | Zoominfo Platform | Account Based Marketing | CRM | n/a | 2021 | 2021 |
In 2021, Vigilant Technologies implemented Zoominfo Platform for Account Based Marketing. The deployment involved embedding the Zoominfo Platform on the company website to capture account signals and perform contact enrichment at the point of web engagement. The implementation was positioned to support account discovery and qualification workflows for Vigilant Technologies' commercial teams.
Zoominfo Platform was configured to deliver core Account Based Marketing capabilities including company and contact data enrichment, intent signal capture, targeted account list creation, and web visit intelligence. Configuration focused on inline enrichment of website forms and instrumentation to surface account-level signals for marketing and outreach workflows. The Zoominfo Platform name is present in site-level instrumentation and is used as the primary external source for firmographic and contact data.
Operational ownership centered in marketing with direct enablement for sales development and demand generation functions, aligning outreach to accounts identified via the website. Governance emphasized data enrichment rules and web privacy controls to ensure compliant handling of enriched contact and firmographic data. The deployment leverages Zoominfo Platform capabilities embedded in Vigilant Technologies' web presence to feed account-based campaign and engagement processes.
|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Vigilant Technologies TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
Vigilant Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
Vigilant Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2014 | 2014 |
|
IT Decision Makers and Key Stakeholders at Vigilant Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Founder / CEO | CXO | Finance | |
|
|
|
Vice President of Sales | VP | Sales | |
|
|
|
Global Oracle Head | Director | IT | |
|
|
|
Regional Director of Sales - Oracle Cloud Applications | Director | Sales | |
|
|
|
Oracle practice AMS presales/ sales delivery head | Director | Sales | |
|
|
|
Vice President of Sales, Applications | VP | Sales | |
|
Apps Being Evaluated by Vigilant Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vigilant Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vigilant Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Vigilant Technologies Technographics
Vigilant Technologies is a Professional Services organization based in United States,
with around 300 employees and annual revenues of $35.0 million.
Vigilant Technologies operates a diverse technology stack with applications such as
Hubspot Live Chat, Microsoft 365 and Zoominfo Platform,
covering areas like Chatbots and Conversational AI, Collaboration and Account Based Marketing.
Vigilant Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Microsoft and Zoominfo.
Vigilant Technologies recently adopted applications including
6sense Account Engagement Platform in 2023, Slack Connect in 2022 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vigilant Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vigilant Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vigilant Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.