Rio das Ostras, 28890-254,
Brazil
Vilarejo Acabamentos Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Vilarejo Acabamentos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Vilarejo Acabamentos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vilarejo Acabamentos has purchased the following applications: PayPal Braintree for Payment Processing in 2023, Smartsupp.com for Chatbots and Conversational AI in 2018, Reservio for Online Meeting Scheduling in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vilarejo Acabamentos is running and its propensity to invest more and deepen its relationship with PayPal , Smartsupp.com , Reservio or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vilarejo Acabamentos revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vilarejo Acabamentos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smartsupp.com | Legacy | Smartsupp.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Reservio | Legacy | Reservio | Online Meeting Scheduling | Collaboration | n/a | 2021 | 2021 |
In 2021, Vilarejo Acabamentos implemented Reservio on its public website. Vilarejo Acabamentos deployed Reservio as an Online Meeting Scheduling solution to manage customer appointment booking for retail consultations and in-store services.
The deployment used the Reservio web-embedded booking interface and standard Online Meeting Scheduling capabilities, including time slot configuration, booking forms, customer notifications, and centralized appointment calendars. Reservio was configured to present service categories and booking types consistent with retail consultations, and to capture customer contact data at point of scheduling.
Integration scope is limited to the company website where the Reservio booking widget handles customer-facing scheduling, feeding administrative schedules accessible to store staff and customer service teams. Operational coverage is centered on customer appointment workflows, influencing store operations and sales support functions that handle consultations and installations.
Operational governance was organized around centralized scheduling administration within Reservio, with role-based access for store-level staff and standard booking management workflows for confirmations and rescheduling. The deployment emphasizes cataloging service types and appointment rules through Reservio to standardize booking processes across the company website.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Shopping Cart Management | eCommerce |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2023 | 2023 |
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