Bali, 80361,
Indonesia
Villa Uma Sapna Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Villa Uma Sapna and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21 Villa Uma Sapna employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Villa Uma Sapna has purchased the following applications: Sojern for Guest Management in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2023, Gusto CRM for CRM in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Villa Uma Sapna is running and its propensity to invest more and deepen its relationship with Sojern , Gustodian , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Villa Uma Sapna revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Villa Uma Sapna intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2017 | 2017 |
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Hotel Property Management | ERP Services and Operations |
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2022 | 2022 |
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Point Of Sale | ERP Services and Operations |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gustodian | Legacy | Gusto CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022 Villa Uma Sapna implemented Gusto CRM as part of Gustodian's hospitality PMS suite to centralize guest profiles and automate marketing workflows. The deployment targeted the property-level operation in Seminyak, Bali and brought CRM capabilities into guest services, reservations and marketing functions. Primary operational scope included managing guest profiles, running automated post-stay and birthday email campaigns, and supporting efforts to increase direct booking conversions.
Configuration leveraged Gusto CRM modules for a centralized guest database, campaign automation, segmentation and booking conversion tracking, with module usage inferred from the vendor product pages and testimonial rather than a dated case study. Gustodian cites a 3 to 10 percent conversion uplift after six months of Gusto CRM usage, and the implementation emphasized automated email workflows and guest profile enrichment to support reservations and marketing teams.
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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