Villeroy & Boch UK
Unit 3.02 Chelsea Harbour Design Centre - Design Centre East,
London, SW10 0XE,
United Kingdom
London, SW10 0XE,
United Kingdom
44 20 8871-4028
Distribution
Villeroy & Boch UK Technographics
Villeroy & Boch UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Villeroy & Boch UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 148 Villeroy & Boch UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Villeroy & Boch UK has purchased the following applications: Microsoft 365 for Collaboration in 2020, Salesforce Commerce Cloud for eCommerce in 2019, Hotjar for Customer Experience in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Villeroy & Boch UK is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Villeroy & Boch UK revenues, which have grown to $19.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Villeroy & Boch UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Villeroy & Boch UK Tech Stack and Enterprise Applications
Villeroy & Boch UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Villeroy & Boch UK implemented Microsoft 365 as its core Collaboration platform, with evidence of Microsoft 365 presence observable on the company website. The deployment establishes a cloud-hosted collaboration layer for enterprise email, document collaboration, and real-time communication across the organization. Microsoft 365 is used to provide Office applications alongside Exchange Online for email, SharePoint Online and OneDrive for content and file management, and Microsoft Teams for messaging and meetings.
The implementation aligns with typical Microsoft 365 tenant architecture, using centralized identity and access management through Azure Active Directory and tenant-level configuration to enforce access controls and authentication. Governance focus is consistent with Collaboration deployments, covering SharePoint information architecture, Teams provisioning and lifecycle, and retention and compliance policy configuration. The solution maps directly to business functions for internal communication, collaborative content creation, and document management without additional external integrations specified in the provided context.
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Villeroy & Boch UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Villeroy & Boch UK implemented Salesforce Commerce Cloud on their website. The deployment targets the eCommerce category and provides a hosted online storefront to support distribution and retail commerce functions for the UK site. Implementation work focused on core Commerce Cloud capabilities such as product catalog management, merchandising and promotions configuration, checkout and payment orchestration, and storefront content management to support customer experience and catalog-driven merchandising flows.
Salesforce Commerce Cloud functions as the central SaaS commerce platform, with a cloud-hosted architecture exposing APIs for front end experience and extensibility consistent with eCommerce platform patterns. Operational scope is centered on the UK website and touches eCommerce, marketing, merchandising and order capture workflows, with governance adapting to catalog publishing cycles, promotion approval, and commerce site operations across merchandising and customer service teams. Salesforce Commerce Cloud is referenced as the primary application enabling these commerce and operational capabilities.
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Villeroy & Boch UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2015 | 2015 |
In 2015, Villeroy & Boch UK deployed Hotjar as a Customer Experience application on its public website. The implementation centralized qualitative web behavior capture to support web user experience and digital marketing functions, instrumenting site pages to collect interaction data for analysis.
Hotjar was configured to deliver core Customer Experience capabilities including heatmaps, session recordings, conversion funnels, and on-page feedback polls, with the Hotjar application applied across product detail and conversion-focused pages. The deployment emphasized front-end instrumentation and behavioral analytics, enabling marketing and e-commerce users to investigate click, scroll, and navigation patterns. Governance focused on site-level tag management and visitor data collection controls to align the implementation with privacy and operational policies.
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Villeroy & Boch UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Backup as a Service (BaaS) | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Villeroy & Boch UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Villeroy & Boch UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Villeroy & Boch UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Villeroy & Boch UK digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Villeroy & Boch UK Technographics
Villeroy & Boch UK is a Distribution organization based in United Kingdom,
with around 148 employees and annual revenues of $19.6 million.
Villeroy & Boch UK operates a diverse technology stack with applications such as
Microsoft 365, Salesforce Commerce Cloud and Hotjar,
covering areas like Collaboration, eCommerce and Customer Experience.
Villeroy & Boch UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Salesforce and Contentsquare.
Villeroy & Boch UK recently adopted applications including
Google Cloud Platform (GCP) in 2022, Google Cloud CDN in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Villeroy & Boch UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Villeroy & Boch UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Villeroy & Boch UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.