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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

VirtualPBX Inc Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
2600Hz Legacy 2600Hz Call Center CRM n/a 2012 2012
In 2012 VirtualPBX implemented 2600Hz as its CPaaS platform after a trial that demonstrated depth of features and an extensive API, enabling the company to move quickly to meet customer and market needs. VirtualPBX evaluated the time and cost of building a platform internally or assembling disparate third party applications, and chose 2600Hz based on platform capability and engineering collaboration potential. The deployment centered on 2600Hz KAZOO as a fully API driven voice platform, with a modern telephony architecture designed for geographic redundancy and scalability. Implemented capabilities emphasized programmable voice, session control, and API surfaced provisioning and configuration, which allowed VirtualPBX to extend product capabilities without wholesale platform redevelopment. Operational integration focused on close collaboration between VirtualPBX engineering and 2600Hz development teams, enabled by 2600Hzs commitment to open source and code level cooperation. The implementation impacted product engineering, operations, and customer success functions by shifting development workflows to API first patterns and embedding programmable telephony into customer-facing services. Governance was structured around a collaborative roadmap and joint engineering engagements with 2600Hz leadership, including co founders Darren Schreiber and Patrick Sullivan, producing a commercial partnership described internally as win win. The choice of 2600Hz as the CPaaS foundation positioned VirtualPBX to accelerate feature delivery and leverage an externally maintained, scalable voice platform rather than incremental internal rebuilds.
Customer Analytics CRM 2011 2011
Customer Support CRM 2015 2015
Customer Support CRM 2017 2017
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2016 2016
Partner Relationship Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian StatusPage Incident Management ITSM n/a 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
Transactional Email PaaS 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2011 2011
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at VirtualPBX Inc
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by VirtualPBX Inc Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD VirtualPBX Inc Technographics

VirtualPBX Inc is a Professional Services organization based in United States, with around 150 employees and annual revenues of $30.0 million.

VirtualPBX Inc operates a diverse technology stack with applications such as Google Workspace (Formerly Google G-Suite), 2600Hz and Atlassian StatusPage, covering areas like Collaboration, Call Center and Incident Management.

VirtualPBX Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, 2600Hz and Atlassian.

VirtualPBX Inc recently adopted applications including Bubble Platform in 2022, Impact Partnership Cloud in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.

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Our research team continuously updates VirtualPBX Inc’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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