San Jose, 95125, CA,
United States
VirtualPBX Inc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by VirtualPBX Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 VirtualPBX Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VirtualPBX Inc has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, 2600Hz for Call Center in 2012, Atlassian StatusPage for Incident Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VirtualPBX Inc is running and its propensity to invest more and deepen its relationship with Google , 2600Hz , Go Squared or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VirtualPBX Inc revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VirtualPBX Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 2600Hz | Legacy | 2600Hz | Call Center | CRM | n/a | 2012 | 2012 |
In 2012 VirtualPBX implemented 2600Hz as its CPaaS platform after a trial that demonstrated depth of features and an extensive API, enabling the company to move quickly to meet customer and market needs. VirtualPBX evaluated the time and cost of building a platform internally or assembling disparate third party applications, and chose 2600Hz based on platform capability and engineering collaboration potential.
The deployment centered on 2600Hz KAZOO as a fully API driven voice platform, with a modern telephony architecture designed for geographic redundancy and scalability. Implemented capabilities emphasized programmable voice, session control, and API surfaced provisioning and configuration, which allowed VirtualPBX to extend product capabilities without wholesale platform redevelopment.
Operational integration focused on close collaboration between VirtualPBX engineering and 2600Hz development teams, enabled by 2600Hzs commitment to open source and code level cooperation. The implementation impacted product engineering, operations, and customer success functions by shifting development workflows to API first patterns and embedding programmable telephony into customer-facing services.
Governance was structured around a collaborative roadmap and joint engineering engagements with 2600Hz leadership, including co founders Darren Schreiber and Patrick Sullivan, producing a commercial partnership described internally as win win. The choice of 2600Hz as the CPaaS foundation positioned VirtualPBX to accelerate feature delivery and leverage an externally maintained, scalable voice platform rather than incremental internal rebuilds.
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian StatusPage | Incident Management | ITSM | n/a | 2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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