VirtualPBX Inc
1275 Lincoln Ave, Suite 7,
San Jose, 95125, CA,
United States
San Jose, 95125, CA,
United States
1 408-414-7646
Professional Services
VirtualPBX Inc Technographics
VirtualPBX Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VirtualPBX Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 VirtualPBX Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VirtualPBX Inc has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, 2600Hz for Call Center in 2012, Atlassian StatusPage for Incident Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VirtualPBX Inc is running and its propensity to invest more and deepen its relationship with Google , 2600Hz , Go Squared or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VirtualPBX Inc revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VirtualPBX Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VirtualPBX Inc Tech Stack and Enterprise Applications
VirtualPBX Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, VirtualPBX Inc implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is referenced on the company website and serves the 150-employee professional services organization as the core environment for corporate communication and collaboration. Google Workspace (Formerly Google G-Suite) is positioned to support unified email, calendaring, document collaboration and meeting orchestration across the business.
The implementation includes standard Google Workspace functional modules such as Gmail for hosted email, Calendar for scheduling, Drive and shared Drives for file storage, Docs and Sheets for collaborative authoring, and Meet for virtual meetings, together with the Admin console for user and domain administration. Configuration scope appears focused on organizational account provisioning, identity and access controls within the Google Workspace admin controls, and shared Drive structure to support client engagement workflows. These modules align with typical Collaboration category workflows for knowledge work and customer-facing communication.
Operational coverage extends across the corporate workforce and is surfaced on the VirtualPBX website as the active collaboration and email domain provider. Governance and operational controls are managed through the Google Workspace administrative capabilities for user lifecycle, group membership, and policy enforcement. The narrative emphasizes Google Workspace as the central Collaboration application for VirtualPBX Inc rather than detailing integrations or migration history.
|
VirtualPBX Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 2600Hz | Legacy | 2600Hz | Call Center | CRM | n/a | 2012 | 2012 |
In 2012 VirtualPBX implemented 2600Hz as its CPaaS platform after a trial that demonstrated depth of features and an extensive API, enabling the company to move quickly to meet customer and market needs. VirtualPBX evaluated the time and cost of building a platform internally or assembling disparate third party applications, and chose 2600Hz based on platform capability and engineering collaboration potential.
The deployment centered on 2600Hz KAZOO as a fully API driven voice platform, with a modern telephony architecture designed for geographic redundancy and scalability. Implemented capabilities emphasized programmable voice, session control, and API surfaced provisioning and configuration, which allowed VirtualPBX to extend product capabilities without wholesale platform redevelopment.
Operational integration focused on close collaboration between VirtualPBX engineering and 2600Hz development teams, enabled by 2600Hzs commitment to open source and code level cooperation. The implementation impacted product engineering, operations, and customer success functions by shifting development workflows to API first patterns and embedding programmable telephony into customer-facing services.
Governance was structured around a collaborative roadmap and joint engineering engagements with 2600Hz leadership, including co founders Darren Schreiber and Patrick Sullivan, producing a commercial partnership described internally as win win. The choice of 2600Hz as the CPaaS foundation positioned VirtualPBX to accelerate feature delivery and leverage an externally maintained, scalable voice platform rather than incremental internal rebuilds.
|
|
|
|
|
Customer Analytics | CRM |
|
2011 | 2011 |
|
|
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2020 | 2020 |
|
VirtualPBX Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian StatusPage | Incident Management | ITSM | n/a | 2018 | 2018 |
In 2018, VirtualPBX Inc deployed Atlassian StatusPage as a public-facing status page embedded on its corporate website. Atlassian StatusPage is used for Incident Management to publish live component status, incident timelines, scheduled maintenance announcements, and subscriber notifications.
The implementation leveraged core Atlassian StatusPage capabilities including component definitions, incident templates, post-incident timelines, and scheduled maintenance pages. Configuration focused on standardized incident messaging, templated communications, and role-based publishing to ensure consistent public updates while keeping the Atlassian StatusPage instance authoritative for external status information.
Operational ownership was assigned to customer support and engineering teams, with formalized roles for incident creation, update approval, and subscriber list management. Governance established a workflow for publishing incidents and maintenance notices, embedding the Atlassian StatusPage into existing incident response procedures and the company website as the primary public communication channel.
|
VirtualPBX Inc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2022 | 2022 |
|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
VirtualPBX Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2011 | 2011 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at VirtualPBX Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by VirtualPBX Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from VirtualPBX Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the VirtualPBX Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD VirtualPBX Inc Technographics
VirtualPBX Inc is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $30.0 million.
VirtualPBX Inc operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), 2600Hz and Atlassian StatusPage,
covering areas like Collaboration, Call Center and Incident Management.
VirtualPBX Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, 2600Hz and Atlassian.
VirtualPBX Inc recently adopted applications including
Bubble Platform in 2022, Impact Partnership Cloud in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of VirtualPBX Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates VirtualPBX Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete VirtualPBX Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.