Concord, 28027, NC,
United States
Visual South Technographics
Visual South Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Visual South and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Visual South employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Visual South has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2019, HubSpot CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Visual South is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Visual South revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Visual South intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Visual South Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Visual South deployed Hubspot Live Chat on its public website. Visual South implemented Hubspot Live Chat, in the Chatbots and Conversational AI category, to provide real time website engagement and front line lead capture for its professional services business.
The deployment used the Hubspot Live Chat web widget configured with canned responses, contact capture forms, and conversation routing rules to convert anonymous visitors into identified contacts. Conversation threading and transcript capture were enabled to retain context across sessions and support downstream follow up workflows inside the HubSpot environment.
Operational ownership is centered with marketing and client services teams at the 20 person firm, who configured response templates and assignment rules to ensure consistent handling of inbound chats. Governance emphasized script standardization and workflow configuration rather than infrastructure management, reflecting the embedded widget architecture and HubSpot hosted service model.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Visual South implemented Microsoft 365 to address Collaboration needs across the firm. The Microsoft 365 deployment is surfaced on Visual South's website and is used to support internal collaboration, document management, and email for the professional services business. Visual South Microsoft 365 Collaboration supports core business functions such as team communication, file storage, and client-facing content coordination.
Configuration aligns with standard Microsoft 365 capabilities including Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for personal file sync, and Microsoft Teams for chat and meetings, leveraging Microsoft 365 collaboration features. Administrative configuration focuses on centralized user and license provisioning, role based access controls, and content organization to match a small firm operational model. The deployment architecture is consistent with a cloud first Microsoft 365 tenant model, with governance centered on account management and document lifecycle practices to maintain control over collaborative content.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Visual South deployed HubSpot CMS as its Web Content Management solution for the company website. The implementation focuses on using HubSpot CMS to centralize site pages and marketing content for this United States based professional services firm with twenty employees.
HubSpot CMS was configured to support content authoring and template-driven page construction, responsive design and on-platform hosting, SEO tooling, and form-based lead capture, aligning web publishing with marketing workflows. Governance was applied via role-based editorial workflows and publishing controls typical of Web Content Management, with day-to-day operational ownership concentrated in marketing and website operations.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Visual South
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Visual South Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||