Vocus Group
452 Flinders Street,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 0088-9988
Communications
Vocus Group Technographics
Vocus Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vocus Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Vocus Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vocus Group has purchased the following applications: Basware AP Automation for AP Automation in 2017, JobAdder ATS for Applicant Tracking System in 2017, Pronto Xi Asset and Facility Management for Asset Performance Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vocus Group is running and its propensity to invest more and deepen its relationship with BasWare , Redmap , Pronto Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vocus Group revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vocus Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vocus Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BasWare | Legacy | Basware AP Automation | AP Automation | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Vocus Group implemented Basware AP Automation as part of a significant renewal of Purchase-to-Pay and e-invoicing services with Basware. The deployment is based on the Basware Purchase-to-Pay unified cloud-based platform, providing a SaaS foundation for procurement and accounts payable automation and aligning with the companys corporate procurement strategy.
The implementation expanded functional coverage to include accounts payable automation, e-invoicing, procurement services, analytics, sourcing, and financial services modules. Basware AP Automation was configured to centralize invoice capture, automated invoice processing workflows, and analytics-driven reporting, enabling a consolidated procure-to-pay workflow and support for electronic invoicing channels.
Operational scope targeted consolidation across multiple business units as Vocus scaled post-merger, extending the Basware Purchase-to-Pay platform to additional regions and organizational units within the enterprise. The platform orientation toward cloud delivery allowed centralized administration of supplier onboarding, invoice workflow rules, and analytics access for finance and procurement teams.
Governance changes accompanied the rollout with expanded controls for visibility and process oversight, and the engagement explicitly included expanded analytics and sourcing capabilities to increase corporate visibility and control as usage broadened. Basware AP Automation serves as the enterprise AP Automation backbone for Vocus Group, instrumenting procure-to-pay controls and reporting across the implemented footprint.
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AP Automation | ERP Financial Management |
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2018 | 2018 |
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ERP Financial | ERP Financial Management |
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2019 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 Vocus Group implemented JobAdder ATS as its Applicant Tracking System to consolidate recruitment activity following a series of mergers that left Vocus Communications without a formal ATS. The decision built on prior use of JobAdder at M2, where the tool had been installed as an interim solution, and expanded the platform across the combined hiring organization to replace fragmented hiring practices.
The implementation centered on JobAdder ATS core recruitment workflows and the Hiring Manager portal, with configuration of communications templates and career site integration to streamline job posting and application intake. Vocus configured custom application forms and used the Hiring Manager tool to eliminate manual job creation, automate administrative steps, and accelerate recruiter to hiring manager collaboration, while participating as a beta client to shape JobAdder reporting through PowerAdder.
Operational integrations include Xref and HR Onboard in production, with a planned integration to InterCheck for pre-employment checks, and career site orchestration tied to the applicant intake flow. The scope of use covers talent acquisition teams and hiring managers across Vocus Group as it scaled its telecommunications infrastructure footprint in Australia and New Zealand, consolidating hiring activity on a single Applicant Tracking System.
Governance and process changes focused on reducing dependency on multiple systems, standardizing hiring manager workflows, and enabling self-service reporting for internal stakeholders. Training and support were positioned as low-friction operational enablers, with Vocus noting improved automation, reduced administrative workload, and faster system response as explicit operational outcomes from the JobAdder ATS deployment.
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BackGround Screening | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2019 | 2020 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2019 | 2020 |
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Recruiting | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2019 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pronto Software | Legacy | Pronto Xi Asset and Facility Management | Asset Performance Management | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019 Vocus Group implemented Pronto Xi Asset and Facility Management as an Asset Performance Management solution to centralize fixed asset control and facility workflows across its Australia and New Zealand footprint. Vocus Group is an ASX 200 telecommunications company with approximately 1300 employees delivering retail, wholesale and corporate services, and the Pronto Xi Asset and Facility Management deployment was aligned to finance and operations priorities.
The implementation focused on establishing an enterprise asset register, asset lifecycle tracking, maintenance scheduling and depreciation support typical of Asset Performance Management applications. The rollout addressed a range of ERP related issues identified after the company migrated to PRONTO 7.40, including resolution of GL, AP, AR, project, fixed asset and banking module discrepancies, and the configuration included manual journals posting to capture owner and approver information for audit trails.
Integration work was specified to connect the Pronto ERP environment with cloud finance tooling, with functional specifications written to integrate Adaptive Insights and BlackLine with Pronto ERP. Operational coverage for the solution and related processes included Finance teams in Sydney, Melbourne and Auckland, where training and mentoring were delivered to stabilize month end close activities, and BlackLine administration and automation enabled a monthly balance upload that saved four work hours.
Governance was formalized with the appointment of a Data Custodian for the ERP system and a Data Steward for Finance as part of the Data Governance Team, and the finance transformation team retained an application and technical lead role during the program. Post implementation actions included applying recommendations from a Deloitte audit and introducing a bank reconciliation process plus foreign currency revaluation for AP and bank modules during month end to improve control and accounting consistency.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Process Mining | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2021 | 2021 |
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Customer Engagement, Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Analytics | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2017 | 2017 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2020 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2017 | 2017 |
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Extract, Transform, and Load (ETL) | PaaS |
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2017 | 2017 |
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Vocus Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Vocus Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Vocus Group Technographics
Vocus Group is a Communications organization based in Australia,
with around 1300 employees and annual revenues of $1.00 billion.
Vocus Group operates a diverse technology stack with applications such as
Basware AP Automation, JobAdder ATS and Pronto Xi Asset and Facility Management,
covering areas like AP Automation, Applicant Tracking System and Asset Performance Management.
Vocus Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BasWare, JobAdder and Pronto Software.
Vocus Group recently adopted applications including
ServiceNow ITSM in 2022, Algolia Search in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vocus Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Vocus Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vocus Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.