VOIP Télécom
105 rue Jules Guesde,
Levallois-Perret, 92300,
France
Levallois-Perret, 92300,
France
33 1 76 21 09 20
Media
VOIP Télécom Technographics
VOIP Télécom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VOIP Télécom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 110 VOIP Télécom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VOIP Télécom has purchased the following applications: Microsoft 365 for Collaboration in 2018, Intuit Mailchimp for Marketing Automation in 2020, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VOIP Télécom is running and its propensity to invest more and deepen its relationship with Microsoft , Intuit , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VOIP Télécom revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VOIP Télécom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VOIP Télécom Tech Stack and Enterprise Applications
VOIP Télécom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, VOIP Télécom adopted Microsoft 365 as its Collaboration platform. The company publicly signals using Microsoft 365 on their website, and the Microsoft 365 implementation is positioned to support corporate collaboration across its France-based media operations.
The deployment is a cloud-hosted Microsoft 365 environment delivering core Collaboration capabilities, including Exchange Online email, Microsoft Teams for real-time communication, SharePoint Online for intranet and document management, OneDrive for file sync, and Office desktop and web applications. The implementation scope covers corporate functions such as communications, operations, sales, and support, with tenant-level governance and centralized identity and access controls to manage users and content workflows aligned to collaboration and information management practices. VOIP Télécom Microsoft 365 Collaboration is therefore the primary platform for internal communication, document collaboration, and unified productivity across the organization.
|
VOIP Télécom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, VOIP Télécom implemented Intuit Mailchimp to manage on-site email capture and outbound marketing, adopting a Marketing Automation solution to centralize subscriber lists and campaign execution. VOIP Télécom is a France-based media firm with about 110 employees, and the Mailchimp deployment is directly instrumented on their public website for user opt-in.
The Intuit Mailchimp configuration emphasizes standard Marketing Automation capabilities, including branded email templates, audience segmentation, automation workflows for nurture sequences, and A/B testing for subject lines and content. Configuration work focused on list structures, subscription forms embedded on the website, and template localization for French-language communications.
Operational coverage centers on the marketing and customer communications functions, where Mailchimp handles newsletter distribution, promotional campaigns, and automated follow-up sequences initiated from website signups. Integration is limited to site-level instrumentation, using embedded signup forms and site tracking to feed subscriber data into Intuit Mailchimp for segmentation and campaign targeting.
Governance established campaign approval and list hygiene processes, with consent capture and unsubscribe flows aligned to French privacy expectations, and operating procedures defined for audience segmentation and campaign scheduling. The implementation documents the relationship VOIP Télécom Intuit Mailchimp Marketing Automation for ongoing marketing operations and campaign orchestration.
|
VOIP Télécom ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, VOIP Télécom implemented Atlassian Jira Service Desk. The deployment surfaces Atlassian Jira Service Desk as a customer facing service portal embedded on VOIP Télécom’s public website, and it is positioned within the company’s IT Service Management capability.
Configuration work focused on core IT Service Management workflows typical to the Jira Service Desk product, including incident and request ticketing, request type and form configuration, SLA tracking and queue assignment, and automation rules to route and escalate tickets. Atlassian Jira Service Desk was configured with custom workflows and role based queues to match VOIP Télécom’s support routing and triage practices.
Operational coverage centers on VOIP Télécom’s France operations and spans both internal IT operations and external customer support teams, using the website portal to capture customer reported incidents and service requests. The implementation exposes the full application name, Atlassian Jira Service Desk, as the primary intake channel on the public site while also supporting internal agent work queues and service desk governance.
Governance changes emphasized formalizing request lifecycles, SLA governance and agent ownership, with centralized administration of request types and workflow rules to support consistent handling across teams. Rollout appears focused on consolidating customer facing intake through the website portal, with administration and workflow control retained within VOIP Télécom’s IT and support management structures.
|
VOIP Télécom TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2015 | 2015 |
|
VOIP Télécom PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
VOIP Télécom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at VOIP Télécom
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by VOIP Télécom Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from VOIP Télécom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the VOIP Télécom digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD VOIP Télécom Technographics
VOIP Télécom is a Media organization based in France,
with around 110 employees and annual revenues of $10.0 million.
VOIP Télécom operates a diverse technology stack with applications such as
Microsoft 365, Intuit Mailchimp and Atlassian Jira Service Desk,
covering areas like Collaboration, Marketing Automation and IT Service Management.
VOIP Télécom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Intuit and Atlassian.
VOIP Télécom recently adopted applications including
Atlassian Jira Service Desk in 2021, Intuit Mailchimp in 2020 and Pathwire MailJet in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of VOIP Télécom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates VOIP Télécom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete VOIP Télécom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.