Kuala Lumpur, 59000,
Malaysia
Volkswagen Passenger Cars Malaysia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Volkswagen Passenger Cars Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Volkswagen Passenger Cars Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Volkswagen Passenger Cars Malaysia has purchased the following applications: Poket Platform for Customer Loyalty in 2022, OneTrust Cookie Consent for Governance, Risk and Compliance in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Volkswagen Passenger Cars Malaysia is running and its propensity to invest more and deepen its relationship with Poket , Teads , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Volkswagen Passenger Cars Malaysia revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Volkswagen Passenger Cars Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Poket | Legacy | Poket Platform | Customer Loyalty | CRM | n/a | 2022 | 2022 |
In 2022 Volkswagen Passenger Cars Malaysia implemented the Poket Platform as its Customer Loyalty solution to support CRM and repeat sales initiatives. The Poket Platform was positioned to drive marketing campaigns and customer retention across Volkswagen Passenger Cars Malaysia.
The deployment incorporated a mobile application and a web based merchant portal for loyalty and campaigns, inferred from vendor references to the Poket app and campaign activity. Functional capabilities implemented aligned with Customer Loyalty best practices and included loyalty program management, campaign orchestration, customer profile and segmentation workflows, and rewards management. Configuration work emphasized campaign templates, reward rule sets, and customer engagement touch points across mobile and web channels.
Operational ownership centered on marketing and CRM teams, who configured campaign workflows and managed segment based promotions through the merchant portal and mobile channels. Governance and rollout activities focused on campaign approval workflows, rewards redemption policies, and merchant onboarding procedures to align sales and marketing execution.
The vendor testimonial reports approximately 24 percent growth following the implementation and indicates that 17 percent of transactions originated from returning customers, outcomes attributed to the Poket Platform implementation.
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM | n/a | 2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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