North Bay, P1B 8G2, ON,
Canada
Voyageur Airways Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Voyageur Airways and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Voyageur Airways employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Voyageur Airways has purchased the following applications: CaseWare for ERP Financial in 2020, AV-BASE WinAir for Aviation MRO in 2021, Google Analytics 360 for Marketing Analytics in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Voyageur Airways is running and its propensity to invest more and deepen its relationship with CaseWare International , AV-BASE Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Voyageur Airways revenues, which have grown to $31.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Voyageur Airways intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CaseWare International | Legacy | CaseWare | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Voyageur Airways implemented CaseWare as its ERP Financial application to centralize corporate accounting and statutory reporting across its Canadian operations. The deployment established Voyageur Airways CaseWare ERP Financial as the core system for corporate accounting and financial close, with the year 2020 recorded as the go-live milestone.
The implementation configured core financial modules typical of an ERP Financial deployment, including general ledger, accounts payable, accounts receivable, fixed assets, and financial reporting ledgers. CaseWare was configured to support structured chart of accounts mapping, period close workflows, an audit trail for transaction-level validation, and standardized financial statement generation.
Operational coverage focused on finance, accounts payable, accounts receivable, and treasury adjacent processes, with role-based access and user profiles aligned to those business functions. The implementation emphasized transaction centralization and reconciled ledgers to support month-end close and statutory reporting processes; integrations with other systems were not specified in the source context.
Governance centered on process standardization and control, with deployment practices that included staged user onboarding, documented close procedures, and segregation of duties enforced through CaseWare security roles. Training and procedural documentation were put in place to embed CaseWare into routine accounting operations and to maintain consistent audit-ready records.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AV-BASE Systems | Legacy | AV-BASE WinAir | Aviation MRO | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Voyageur Airways implemented AV-BASE WinAir to manage Aviation MRO operations. The initial deployment concentrated on finance, HR and maintenance workflows at its North Bay, Ontario operations, supporting accounts receivable coordination and payroll timecard posting activities.
The AV-BASE WinAir implementation configured core Aviation MRO capabilities to support parts inventory and part sales reconciliation, maintenance recordkeeping and labor capture through timecard posting. AV-BASE WinAir was used to create and process monthly revenue invoices and to support month-end close activities tied to Part Sales Reconciliation, aligning maintenance and commercial parts transactions with financial workflows.
Integrations and operational practices were explicitly centered on manual and file-based handoffs, staff uploaded employee timecards into SharePoint and posted timecard data into WinAir, and payments were applied daily within AR workflows. Accounts receivable processes included sending monthly customer account statements and regular follow up on overdue accounts, linking customer billing activity to the WinAir parts and sales records.
Governance adjustments included standardized payroll request tracker sheets, timecard checklists and reconciliations used to validate vacation and absence data prior to posting into WinAir, and formalized month-end AR reconciliation procedures. These process controls tied operational maintenance data, parts transactions and finance functions into AV-BASE WinAir as the authoritative Aviation MRO system for the described scope.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Analytics 360 | Marketing Analytics | CRM | n/a | 2016 | 2017 |
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