London, KT2 6QJ,
United Kingdom
VSO Technographics
VSO Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by VSO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 739 VSO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that VSO has purchased the following applications: Infor SunSystems for ERP Financial in 2014, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems VSO is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing VSO revenues, which have grown to $88.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for VSO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
VSO Tech Stack and Enterprise Applications
VSO ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, VSO implemented Infor SunSystems. The Infor SunSystems deployment focused on ERP Financial capabilities to support VSO's finance organization and central management reporting.
Configuration emphasized core financial workflows common to ERP Financial systems, with primary use for management report preparation using Infor SunSystems and ledger-centric reporting. The deployment standardized chart of accounts structures, period close sequencing, and a library of management report templates to centralize financial statement and management pack production.
Operational ownership rested with VSO's finance department in the United Kingdom, where governance changes included formalized report preparation workflows, role-based access to financial reporting, and scheduled report generation within Infor SunSystems. The implementation positioned Infor SunSystems as the authoritative system for management report preparation and month-end reporting processes.
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VSO Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, VSO implemented Microsoft 365 to provide enterprise Collaboration across its organization. The Microsoft 365 deployment at VSO includes cloud-hosted email and productivity suites, SharePoint based content and intranet capabilities, and real-time collaboration tools consistent with standard Microsoft 365 functionality, with the full product name Microsoft 365 used in public-facing contexts on the VSO website.
The implementation targeted core business functions including communications, fundraising, program delivery and IT collaboration for a UK headquartered nonprofit with roughly 739 employees. Governance for the Microsoft 365 tenant emphasized centralized administration, identity and access controls, and content governance policies to manage collaboration and information lifecycle. VSO surfaces Microsoft 365 capabilities on its public website, indicating the platform is both an internal Collaboration backbone and a component visible to external stakeholders.
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VSO CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, VSO deployed Hotjar on its public website vsointernational.org to capture user behavior as part of Customer Experience instrumentation. The deployment embedded the Hotjar client-side script across site pages and was scoped to web channel analytics, managed by the digital and UX teams.
Hotjar was configured to collect session recordings, heatmaps, conversion funnels, and on-page feedback polls, providing qualitative behavior signals and form interaction insights. Implementation used Hotjar event capture and storage within the Hotjar application, with role-based access for digital stakeholders and operational workflows for reviewing recordings and feedback, applied across web, fundraising, and communications functions.
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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VSO PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2015 | 2015 |
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VSO IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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VSO CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at VSO
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Executive Director, Finance and Corporate Services | Director | Finance | ||||
| Finance Systems Manager | Manager | IT |
Apps Being Evaluated by VSO Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||