Aschaffenburg, 63739,
Germany
Vtours Germany Technographics
Vtours Germany Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Vtours Germany and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Vtours Germany employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Vtours Germany has purchased the following applications: Visa Authorize.Net for Payment Processing in 2018, Slack Connect for Collaboration in 2022, Brainformatics CRM+ for CRM in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Vtours Germany is running and its propensity to invest more and deepen its relationship with Visa , Salesforce , Brainformatics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Vtours Germany revenues, which have grown to $650.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Vtours Germany intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Vtours Germany Tech Stack and Enterprise Applications
Vtours Germany ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2018 | 2018 |
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Vtours Germany Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Vtours Germany CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brainformatics | Legacy | Brainformatics CRM+ | CRM | CRM | n/a | 2017 | 2017 |
In 2017, Vtours Germany deployed Brainformatics CRM+ as its CRM backbone to centralize customer interactions across its German travel operations. Brainformatics CRM+ functions as the company CRM for contact and case management, consolidating email threads, booking inquiries, and service history to support customer service and reservations business functions in the leisure and hospitality sector. The deployment emphasizes CRM capabilities such as standardized customer profiles, interaction timelines, and automated email workflows to provide a unified view for front-line agents.
The implementation includes service automation modules and an explicit integration with Typewise for AI-assisted customer service to accelerate triage and improve response drafting and quality. Operational coverage extends across customer service and reservation teams within Germany, and governance was adapted to standardize response templates, escalation rules, and ownership of customer records during a phased rollout. Vtours has operated Brainformatics CRM+ since around 2017, and the configuration delivered measurable efficiency gains in email handling and service automation while improving response speed and response quality.
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2018 | 2018 |
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Vtours Germany ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Vtours Germany PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2017 | 2017 |
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Vtours Germany IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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Vtours Germany CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Vtours Germany
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Vtours Germany Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||