AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Vtours Germany Tech Stack and Enterprise Applications

Vtours Germany ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP n/a 2018 2018
Vtours Germany Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
Vtours Germany CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Brainformatics Legacy Brainformatics CRM+ CRM CRM n/a 2017 2017
In 2017, Vtours Germany deployed Brainformatics CRM+ as its CRM backbone to centralize customer interactions across its German travel operations. Brainformatics CRM+ functions as the company CRM for contact and case management, consolidating email threads, booking inquiries, and service history to support customer service and reservations business functions in the leisure and hospitality sector. The deployment emphasizes CRM capabilities such as standardized customer profiles, interaction timelines, and automated email workflows to provide a unified view for front-line agents. The implementation includes service automation modules and an explicit integration with Typewise for AI-assisted customer service to accelerate triage and improve response drafting and quality. Operational coverage extends across customer service and reservation teams within Germany, and governance was adapted to standardize response templates, escalation rules, and ownership of customer records during a phased rollout. Vtours has operated Brainformatics CRM+ since around 2017, and the configuration delivered measurable efficiency gains in email handling and service automation while improving response speed and response quality.
Customer Experience CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2025 2025
Marketing Analytics CRM 2018 2018
Tag Management CRM 2016 2016
Tag Management CRM 2018 2018
Vtours Germany ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
Vtours Germany PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2017 2017
Vtours Germany IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2014 2014
Domain Name System (DNS) IaaS 2023 2023
Vtours Germany CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DDoS Protection CyberSecurity 2015 2015
Secure Email Gateways (SEGs) CyberSecurity 2025 2025
Secure Sockets Layer (SSL) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Vtours Germany

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Vtours Germany Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Vtours Germany IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Vtours Germany digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Vtours Germany Technographics
Vtours Germany is a Leisure and Hospitality organization based in Germany, with around 150 employees and annual revenues of $650.0 million.
Vtours Germany operates a diverse technology stack with applications such as Visa Authorize.Net, Slack Connect and Brainformatics CRM+, covering areas like Payment Processing, Collaboration and CRM.
Vtours Germany has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Salesforce and Brainformatics.
Vtours Germany recently adopted applications including Criteo Commerce Media Platform in 2025, Proofpoint Email Security and Protection in 2025 and Microsoft Azure DNS in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Vtours Germany’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Vtours Germany’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Vtours Germany technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.