Ebersdorf b. Coburg, 96237,
Germany
W. Schillig Germany Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by W. Schillig Germany and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 W. Schillig Germany employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that W. Schillig Germany has purchased the following applications: Bpi Sales Performer for CRM in 2020, Dagado for Application Hosting and Computing Services in 2019, Microsoft Entra ID (formerly Azure Active Directory) for Identity and Access Management (IAM) in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems W. Schillig Germany is running and its propensity to invest more and deepen its relationship with Bpi Solutions , Trengo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing W. Schillig Germany revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for W. Schillig Germany intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bpi Solutions | Legacy | Bpi Sales Performer | CRM | CRM | n/a | 2020 | 2020 |
In 2020, W. Schillig Germany deployed Bpi Sales Performer as its CRM to centralize sales and service workflows across its German operations, with Bpi Solutions providing the implementation and solution design. The rollout prioritized CRM-driven service and sales processes for customer-facing teams in the manufacturing context.
The implementation integrates a bpi-designed reclamation workflow into Bpi Sales Performer to capture and route customer complaints and associated tasks, ensuring structured case creation, assignment, and status tracking. Workflow automation within the CRM enforces timely escalations and notification rules, and it supports task routing and queue management aligned to sales and service functional workflows.
Operational coverage is focused on Germany and directly impacts sales and customer service functions, with governance changes to complaint handling and task resolution embedded in the CRM workflows. Reported outcomes include accelerated resolution and improved customer communication in Germany.
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dagado | Legacy | Dagado | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Entra ID (formerly Azure Active Directory) | Identity and Access Management (IAM) | CyberSecurity | n/a | 2022 | 2022 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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