Paducah, KY, 42001,
United States
Wagner Wine & Spirits Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Wagner Wine & Spirits and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Wagner Wine & Spirits employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wagner Wine & Spirits has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2013, CALLSTR Platform for Customer Engagement in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wagner Wine & Spirits is running and its propensity to invest more and deepen its relationship with GoDaddy , Cloudflare , CALLSTR or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wagner Wine & Spirits revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wagner Wine & Spirits intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 | ||
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| CALLSTR | Legacy | CALLSTR Platform | Customer Engagement | CRM | n/a | 2023 | 2023 | In 2023, Wagner Wine & Spirits implemented the CALLSTR Platform to add live sales and customer consultations to its retailer website. The implementation targeted Customer Engagement capabilities to enable staff to advise customers remotely on beverage purchases across the United States. CALLSTR Platform was configured as a website embedded live call and consult module that routed incoming customer consultations to store staff and sales associates and captured consult context for sales and CRM workflows. Functional capabilities inferred from vendor materials and adopter signals include web based call initiation, consult routing, and session logging to support sales processes and customer engagement management. Operational scope focused on online storefront engagement with direct support for sales and store operations, enabling staff to provide remote consultation instead of in store visits. Vendor claims associated with the deployment state that live calls increase conversion and reduce in store travel, positioning the CALLSTR Platform Customer Engagement deployment within Wagner Wine & Spirits sales and CRM use cases. |
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