AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Warners'​ Stellian Appliance Co. Inc. Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP Financial Management n/a 2018 2018
In 2018, Warners' Stellian Appliance Co. Inc. implemented Oracle NetSuite ERP as an ERP Financial solution to centralize finance and accounting across its retail footprint. The deployment targeted corporate finance and store-level accounting for 11 physical stores and more than 300 end users, with the Saint Paul IT team serving as primary implementation and operational ownership. The Oracle NetSuite ERP implementation focused on core ERP Financial capabilities, including general ledger configuration, accounts payable, accounts receivable, billing and cash management, and centralized financial reporting. Configuration work emphasized a consolidated chart of accounts and period close workflows to support retail accounting and multi-location transaction flows consistent with order to cash and procure to pay processes. Operational coverage extended across finance, purchasing, store operations and IT, with the IT manager directly involved in project management, vendor coordination, and day to day systems support. The team produced IT documentation and policies, maintained Windows Server, Active Directory and Exchange environments, and provided desktop and network support to sustain the Oracle NetSuite ERP environment for store and headquarters users. Governance was instrumented through internal project management led by the IT manager working with senior managers, documented IT policies and operational procedures, and ongoing technical ownership for system maintenance and support. The deployment narrative centers on IT driven configuration, finance process standardization and centralized ERP Financial controls delivered via Oracle NetSuite ERP.
Expense Management ERP Financial Management 2019 2019
Payment Processing ERP Financial Management 2007 2007
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Quiq Legacy Quiq Bots & AI Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Warners' Stellian Appliance Co. Inc. implemented Quiq Bots & AI. The Quiq Bots & AI deployment falls under the Chatbots and Conversational AI category and was applied to frontline customer service channels to automate and augment incoming Quiq chats and text interactions alongside existing phone and email workflows. Configuration emphasized conversational routing and intent detection to capture service request details and triage common warranty and repair inquiries, with predefined response templates and escalation paths to live agents. The implementation supported chatbot-assisted appointment scheduling and scripted prompts to collect repair information required for submitting exchange, part, and labor concession requests to manufacturers. Operationally the system is used by the customer service team at the Saint Paul, MN site and is embedded in daily service operations for handling chat and text contacts, coordinating service scheduling with manufacturers and internal technicians, and documenting in-channel case details. Agents use Quiq Bots & AI in conjunction with their email and phone channels to maintain the organization’s 24 hour response turn time for multiple inboxes and to support high volume inbound handling. Rollout and governance centered on agent training and workflow updates, with monthly appliance and repair training continuing as part of operational readiness, and formalized escalation rules to route complex cases from bots to human representatives. The implementation narrative reflects a conversational automation approach aligned to customer service intake, routing, and scheduling processes rather than back office transaction systems.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, Warners'​ Stellian Appliance Co. Inc. implemented Microsoft 365. The deployment positioned Microsoft 365 as the primary Collaboration platform and is referenced as part of the company web presence. The implementation leveraged core Microsoft 365 capabilities common to Collaboration use cases, including Exchange Online for corporate email, Microsoft Teams for chat and meetings, SharePoint Online for centralized content and intranet functions, OneDrive for Business for personal file sync, and the Office productivity suite for document creation and coauthoring. Configuration emphasized document collaboration, real time communications, and centralized content management consistent with Collaboration workflows. Operational coverage extended across retail operations, merchandising, customer service, and corporate administration for the companys roughly 350 employees. Tenant level governance was established with centralized user provisioning, role based access controls, and baseline security and compliance settings to manage collaboration workflows and administrative oversight.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2020 2020
Customer Engagement, Customer Loyalty CRM 2018 2018
Customer Support CRM 2019 2019
Digital Advertising Platform CRM 2013 2013
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2011 2011

IT Decision Makers and Key Stakeholders at Warners'​ Stellian Appliance Co. Inc.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Warners'​ Stellian Appliance Co. Inc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Warners'​ Stellian Appliance Co. Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Warners'​ Stellian Appliance Co. Inc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Warners'​ Stellian Appliance Co. Inc. Technographics
Warners'​ Stellian Appliance Co. Inc. is a Retail organization based in United States, with around 350 employees and annual revenues of $38.0 million.
Warners'​ Stellian Appliance Co. Inc. operates a diverse technology stack with applications such as Oracle NetSuite ERP, Quiq Bots & AI and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Warners'​ Stellian Appliance Co. Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Quiq and Microsoft.
Warners'​ Stellian Appliance Co. Inc. recently adopted applications including Lumen Cloud (ex CenturyLink) in 2023, Lumen CDN in 2023 and Microsoft 365 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Warners'​ Stellian Appliance Co. Inc.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Warners'​ Stellian Appliance Co. Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Warners'​ Stellian Appliance Co. Inc. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.