Washington State Department of Labor & Industries
7273 Linderson Way SW,
Tumwater, 98501, WA,
United States
Tumwater, 98501, WA,
United States
1 360-902-5800
Government
Washington State Department of Labor & Industries Technographics
Washington State Department of Labor & Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Washington State Department of Labor & Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 Washington State Department of Labor & Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Washington State Department of Labor & Industries has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, In-House Insurance Claims Management for Insurance Claims Management in 2015, DotCMS for Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Washington State Department of Labor & Industries is running and its propensity to invest more and deepen its relationship with Microsoft , In-House Applications , DotCMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Washington State Department of Labor & Industries revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Washington State Department of Labor & Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Washington State Department of Labor & Industries Tech Stack and Enterprise Applications
Washington State Department of Labor & Industries ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | Onactuate Consulting US | 2017 | 2018 |
In 2017, Washington State Department of Labor and Industries implemented Microsoft Dynamics 365 for Finance and Operations as its core ERP Financial platform. The agency’s budget management unit manages $715 million across 15 funds biennially, and prior budgeting and planning processes relied on a customized web application, multiple in-house and statewide financial systems, Excel spreadsheets, and shared drives that created data integrity and reporting consistency challenges.
OnActuate Consulting US assembled a team of Microsoft Dynamics 365 experts to execute the implementation and to provide ongoing managed services. The implementation plan prioritized rapid consolidation of budgetary information on a single platform and delivered a roadmap toward an integrated system that supports both operational and strategic objectives, beginning with a focused budget module.
The initial deployment centered on a dedicated budget module within Microsoft Dynamics 365 for Finance and Operations, configured to enable consolidated budgeting, planning, and enterprise reporting workflows typical of ERP Financial systems. Configuration work emphasized mapping budget data and access roles to the Labor and Industries Division structure, and establishing reporting structures to support shared analysis by managers and decision makers.
The program defined integration points with existing in-house applications and statewide financial systems to reduce manual reconciliation and centralize budgeting data, with OnActuate providing implementation services and managed support through OnActuate Managed Services Public Sector United States. Operational coverage included the department’s budget management unit, finance teams, and the Labor and Industries Division staff who advise on industrial insurance and workers’ compensation funding and policy.
Governance and process changes were framed around centralized reporting, standardized budget workflows, and a phased rollout that started with the budget module and extended toward broader financial consolidation on Microsoft Dynamics 365 for Finance and Operations. Stated outcomes included quicker access to consolidated budgetary information, improved quality of service to end users and management, and enhanced ability to share and analyze business reporting data across the organization, with OnActuate retained for ongoing support.
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Washington State Department of Labor & Industries ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House Insurance Claims Management | Insurance Claims Management | ERP Services and Operations | n/a | 2015 | 2015 |
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|
|
|
Insurance Pricing and Rating Engine | ERP Services and Operations |
|
2015 | 2015 |
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Washington State Department of Labor & Industries Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DotCMS | Legacy | DotCMS | Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, Washington State Department of Labor and Industries implemented DotCMS for its public website. The DotCMS Content Management deployment is used to author, manage, and publish public-facing content for the agency, supporting communications and constituent services on wa.gov. The implementation centers on web content management, template-driven page rendering, and role-based editorial workflows.
Operational scope covers central digital teams and departmental content authors within the agency, enabling content versioning, staging, and scheduled publishing to support regulatory guidance and informational pages. Functional modules inferred from the DotCMS deployment include content authoring and editing, template and asset management, granular user roles and permissions, and workflow orchestration consistent with Content Management practices. Governance is organized around editorial roles and staged publishing, aligning content ownership to business functions such as communications, compliance, and customer service. The deployment is identified specifically as DotCMS on the agency website.
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Washington State Department of Labor & Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
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2020 | 2020 |
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Washington State Department of Labor & Industries PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Transactional Email | PaaS |
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2021 | 2021 |
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Washington State Department of Labor & Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Washington State Department of Labor & Industries
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Actuary | Non Manager | Risk | |
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Deputy CIO | CXO | IT | |
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Industrial Insurance Underwriter | Non Manager | Risk | |
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IT Manager | Manager | IT | |
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Assistant Director Information Technology & Chief Information Officer (CIO) | Director | IT | |
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Apps Being Evaluated by Washington State Department of Labor & Industries Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Washington State Department of Labor & Industries IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Washington State Department of Labor & Industries digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Washington State Department of Labor & Industries Technographics
Washington State Department of Labor & Industries is a Government organization based in United States,
with around 2800 employees and annual revenues of $2.00 billion.
Washington State Department of Labor & Industries operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, In-House Insurance Claims Management and DotCMS,
covering areas like ERP Financial, Insurance Claims Management and Content Management.
Washington State Department of Labor & Industries has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, In-House Applications and DotCMS.
Washington State Department of Labor & Industries recently adopted applications including
Amazon SES in 2021, Amazon EC2 in 2021 and Amazon Elastic Load Balancing (ELB) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Washington State Department of Labor & Industries’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Washington State Department of Labor & Industries’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Washington State Department of Labor & Industries technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.