Waste Connections Canada
6220 Hwy 7 Suite 600,
Woodbridge, L4H 4G3, ON,
Canada
Woodbridge, L4H 4G3, ON,
Canada
1 905-532-7510
Professional Services
Waste Connections Canada Technographics
Waste Connections Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Waste Connections Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 Waste Connections Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Waste Connections Canada has purchased the following applications: Stripe Payments for Payment Processing in 2020, AMCS Trux Waste Management for Waste and Recycling ERP in 2016, PhenomPeople HRChatbot for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Waste Connections Canada is running and its propensity to invest more and deepen its relationship with Stripe , AMCS Group , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Waste Connections Canada revenues, which have grown to $4.92 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Waste Connections Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Waste Connections Canada Tech Stack and Enterprise Applications
Waste Connections Canada ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Waste Connections Canada implemented Stripe Payments as its Payment Processing solution on its public website to centralize online payment acceptance. Waste Connections Canada implemented Stripe Payments for Payment Processing to handle website checkout transactions and online billing workflows for customer accounts.
The implementation leverages Stripe Payments capabilities common to the Payment Processing category, including card processing, tokenization for secure card handling, hosted checkout flows, and tools that reduce PCI scope. The rollout focused on embedding Stripe Payments into the site payment flow and customer account portals, aligning web payment capture with billing and customer service functions, and updating operational reconciliation and payment acceptance procedures to reflect the new online payment pathway.
|
Waste Connections Canada ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AMCS Group | Legacy | AMCS Trux Waste Management | Waste and Recycling ERP | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016 Waste Connections Canada deployed AMCS Trux Waste Management in a Waste Management context to support its in-vehicle and tablet-based operational workflows across Canadian operations. The rollout was led by the Application Operation team based in Woodridge ON, which configured the AMCS Trux Waste Management application to manage In Vehicle Systems and maintenance tablet systems, authored end user and internal system documentation, and established requirements intake and usability validation processes.
The implementation emphasized mobile device and fleet operational support, validating Android platforms from 6 to 11 and providing compatibility coverage for Panasonic Toughbook tablet platforms. Operational controls included mobile device management integration with SOTI and 42Gears, structured software testing and deployment of IVS platform upgrades and utility add-ons, and delivery of online training and functional test plans. The scope of work spanned solicitation of business requirements, process and gap analysis, design walkthroughs, functional test execution, and operational handover to operations and maintenance teams, with travel across Canada required to support regional rollouts and sustainment.
|
Waste Connections Canada AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | PhenomPeople HRChatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Waste Connections Canada deployed PhenomPeople HRChatbot on its careers website, adopting a Chatbots and Conversational AI implementation to support talent acquisition and candidate engagement. The deployment places PhenomPeople HRChatbot as the primary conversational interface on careers.wasteconnections.com for external applicants.
PhenomPeople HRChatbot was configured to provide job search assistance, standard FAQ responses, and guided application routing consistent with Chatbots and Conversational AI functional workflows. The implementation emphasized conversational flows and automated candidate triage, with the chatbot orchestrating initial information collection and handoff triggers to recruiting staff.
Operational scope centered on recruiting and HR business functions, with the chatbot embedded in the company careers portal and available to applicants during the online application process. Governance and content management were managed by internal talent acquisition and HR operations teams who maintain conversational scripts, escalation rules, and operational ownership of candidate interactions.
|
Waste Connections Canada Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Waste Connections Canada SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Fleet Management | SCM |
|
2016 | 2017 |
|
Waste Connections Canada CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2018 | 2018 |
|
Waste Connections Canada PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Waste Connections Canada IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Waste Connections Canada CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Waste Connections Canada
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Operations Manager | Manager | Finance | |
|
|
|
Regional Safety Manager | Manager | Finance | |
|
|
|
Maintenance Manager | Manager | Finance | |
|
|
|
Region Financial Manager | Manager | Finance | |
|
Apps Being Evaluated by Waste Connections Canada Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Waste Connections Canada IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Waste Connections Canada digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Waste Connections Canada Technographics
Waste Connections Canada is a Professional Services organization based in Canada,
with around 16000 employees and annual revenues of $4.92 billion.
Waste Connections Canada operates a diverse technology stack with applications such as
Stripe Payments, AMCS Trux Waste Management and PhenomPeople HRChatbot,
covering areas like Payment Processing, Waste and Recycling ERP and Chatbots and Conversational AI.
Waste Connections Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, AMCS Group and Phenom.
Waste Connections Canada recently adopted applications including
PhenomPeople HRChatbot in 2023, Microsoft 365 in 2021 and Brandcast in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Waste Connections Canada’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Waste Connections Canada’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Waste Connections Canada technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.