WaterAid
6th Floor, 20 Canada Square,
London, E14 5NN,
United Kingdom
London, E14 5NN,
United Kingdom
44 20 7793-4500
Non Profit
WaterAid Technographics
WaterAid Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by WaterAid and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 WaterAid employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WaterAid has purchased the following applications: Infor SunSystems for ERP Financial in 2014, Moodle LMS for Learning and Development in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WaterAid is running and its propensity to invest more and deepen its relationship with Infor , Moodle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WaterAid revenues, which have grown to $142.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WaterAid intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
WaterAid Tech Stack and Enterprise Applications
WaterAid ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, WaterAid implemented Infor SunSystems as its ERP Financial application. The deployment established Infor SunSystems as the central financial ledger for the organization, aligning core financial processing with the non profit finance organization and executive reporting workflows.
The Infor SunSystems implementation focused on standard ERP Financial capabilities, including a centralized general ledger, accounts payable, accounts receivable, nominal ledger configuration, multicurrency transaction handling, and consolidation-ready chart of accounts. Configuration work emphasized month-end close orchestration, automated journal posting, and role-based controls to support auditability and fund accounting practices common in nonprofit finance.
Infor SunSystems was placed into a broader reporting and planning landscape that included SUN accounts, Vision XL (Q&A), Vision Executive, Board International for financial planning and reporting, and PowerBI for analytics and dashboards. Data exchange patterns were established to feed consolidated financials and planning inputs into Board International, while transactional and summarized ledgers were surfaced to PowerBI and Vision XL for operational reporting and executive dashboards.
Governance and rollout concentrated on standardizing the chart of accounts, formalizing close and approval workflows, and training finance teams on new ledger and reporting processes. The program organized deployment around finance function boundaries, with controls and access governance implemented to maintain separation of duties and to support consolidated financial reporting through Infor SunSystems.
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WaterAid HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, WaterAid implemented Moodle LMS on its website for Learning and Development. Moodle LMS was provisioned as a centralized platform to host courses, manage enrollments, deliver e-learning content, and provide role-based access for trainers and learners. The deployment was embedded within WaterAid's public website to provide a single entry point for staff learning and course access.
Configuration emphasized core Learning and Development capabilities including course creation and categorization, user provisioning and cohort management, assessment and completion tracking, and reporting for learning administrators. Operational scope targeted internal staff across the organization and supported localized course libraries and role-specific training workflows. Governance focused on learning administrator controls, content publishing workflows, and enrollment governance to standardize course lifecycle and maintain training compliance.
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WaterAid Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, WaterAid implemented Microsoft 365 to standardize collaboration across the organization. The deployment aligns with the Collaboration category and positions Microsoft 365 as the primary productivity platform for staff and volunteers.
The Microsoft 365 implementation includes core components such as Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for personal file storage, and Microsoft Teams for synchronous collaboration. Configuration work emphasized cloud-hosted mailbox management, SharePoint site structures for document lifecycle control, and Teams workspaces to support cross-functional project work. Microsoft 365 was used to provision user accounts and manage lifecycle workflows consistent with Collaboration functionality.
Operational coverage extends across communications, fundraising, program delivery, and operations, and the platform is explicitly used to support website content authoring and review workflows. Use of Microsoft 365 centralized document management and team communication on a cloud tenant, reducing reliance on distributed file stores and informal sharing channels. The implementation supported editorial and content approval processes that feed published material to the organization website.
Governance was implemented through centralized tenant administration, role based access controls, and policy driven retention and compliance settings managed in the Microsoft 365 admin interfaces. Rollout was organized around role based provisioning and site level permissions to align departmental content governance with editorial workflows.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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WaterAid Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2017 | 2017 |
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WaterAid CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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WaterAid ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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WaterAid TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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WaterAid PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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WaterAid IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at WaterAid
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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Financial Accounting Manager | Manager | Finance | |
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Head of International Finance | Director | Finance | |
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Head of UK People Management | Director | HR | |
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Head of UK Finance | Director | Finance | |
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Finance Director | Director | Finance | |
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IT Services Manager | Manager | IT | |
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IT Director | Director | IT | |
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Director of People and Organisational Development | Director | HR | |
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Director of Finance and Information Services | Director | IT | |
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Chief Executive UK | CXO | Finance | |
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Head of UK Finance | Director | Finance | |
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Apps Being Evaluated by WaterAid Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from WaterAid IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the WaterAid digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD WaterAid Technographics
WaterAid is a Non Profit organization based in United Kingdom,
with around 1200 employees and annual revenues of $142.0 million.
WaterAid operates a diverse technology stack with applications such as
Infor SunSystems, Moodle LMS and Microsoft 365,
covering areas like ERP Financial, Learning and Development and Collaboration.
WaterAid has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Moodle and Microsoft.
WaterAid recently adopted applications including
6sense Account Engagement Platform in 2023, Intuit Mailchimp in 2021 and OneTrust CookiePro in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of WaterAid’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates WaterAid’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete WaterAid technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.