Watercare Services Limited
73 Remuera Road, Remuera,
Auckland, 1142,
New Zealand
Auckland, 1142,
New Zealand
64 9 539 7300
Utilities
Watercare Services Limited Technographics
Watercare Services Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Watercare Services Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Watercare Services Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Watercare Services Limited has purchased the following applications: FlexiPurchase (OEM Fraedom Spendvision) for Expense Management in 2017, SnapHire ATS for Applicant Tracking System in 2020, HxGN EAM (Ex. Infor EAM) for Enterprise Asset Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Watercare Services Limited is running and its propensity to invest more and deepen its relationship with National Australia Bank , SnapHire , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Watercare Services Limited revenues, which have grown to $640.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Watercare Services Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Watercare Services Limited Tech Stack and Enterprise Applications
Watercare Services Limited ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| National Australia Bank | Legacy | FlexiPurchase (OEM Fraedom Spendvision) | Expense Management | ERP | n/a | 2017 | 2017 |
In 2017, Watercare Services Limited implemented FlexiPurchase (OEM Fraedom Spendvision) for Expense Management across its New Zealand finance and procurement operations. The deployment centralized expense reimbursement and pre-approval workflows, positioning FlexiPurchase (OEM Fraedom Spendvision) as the primary Expense Management application for capturing and retaining supporting documentation required by public organisation policy.
The implementation configured core Expense Management capabilities including expense reimbursement processing, written pre-approval capture, attachment and retention of original itemized invoices, and structured fields for recording the business purpose and nature of expenditure. System configuration mandated that supporting records clearly state the business purpose or include a written statement when purpose was not explicit, aligning application data capture with statutory recordkeeping requirements for expenditure incurred.
Operational governance was enforced by requiring written pre-approvals and supporting documents to be attached to the Flexi Purchase system, to expense reimbursement forms, and to purchase orders in LN, creating an auditable trail across procurement and finance touchpoints. The rollout emphasized compliance and record retention across Watercare Services Limited finance, procurement, and compliance functions in New Zealand, with workflows configured to ensure attachments accompany approvals and purchase documentation.
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Watercare Services Limited HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SnapHire | Legacy | SnapHire ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Watercare Services Limited deployed SnapHire ATS as its Applicant Tracking System on its public website. The implementation targeted the corporate recruitment function for Watercare's New Zealand operations and served the organisation of roughly 1100 employees, providing a candidate-facing application accessible from Watercare's careers pages.
SnapHire ATS was configured to manage core applicant tracking workflows, including job requisition publication, candidate application intake, resume parsing and candidate lifecycle tracking, reflecting standard Applicant Tracking System capabilities. The configuration emphasized configurable hiring workflows, role-based HR user access, and template-driven candidate communications to support end-to-end recruitment processes and operational hiring governance.
The deployment is surfaced on Watercare's website and includes federated authentication pathways, with the candidate sign-on flow using SAML single sign-on and supporting email and Google OIDC authenticators as indicated by the application's integration endpoint. Integration work focused on embedding the candidate portal into the corporate careers pages and aligning authentication with Watercare's identity controls.
Governance responsibilities sit with HR and recruitment operations, with hiring managers and recruitment coordinators using role-restricted access and approval gates embedded in the SnapHire ATS workflows. Operational coordination required HR and IT collaboration for identity configuration and careers page integration, and ongoing administration is structured around the Applicant Tracking System operational model.
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Core HR | HCM |
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2023 | 2024 |
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Learning and Development | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2014 | 2014 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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Watercare Services Limited ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hexagon | Legacy | HxGN EAM (Ex. Infor EAM) | Enterprise Asset Management | ERP Services and Operations | n/a | 2018 | 2018 |
Watercare Services Limited in 2018 selected and deployed Hexagon HxGN EAM (Ex. Infor EAM) as its Enterprise Asset Management application to replace a legacy system. The HxGN EAM rollout is focused at Mangere Wastewater Treatment Plant and is used by maintenance controllers and operations staff to manage electrical, mechanical, instrumentation and civil assets. Implementation activity centers on core EAM capabilities: asset register and capitalization, maintenance planning and task lists, work order creation and distribution, preventive and unplanned maintenance, shutdown planning, spare-parts inventory audits, and contractor SLA/permitting workflows (JSAs, isolations, hot work, confined space, etc.). The environment is operated alongside SAP for asset management and finance-related processes, and the user footprint covers planning, operations, condition monitoring, procurement and contractor management. No external SI/VAR engagement was recorded for the implementation.
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Field Service Management | ERP Services and Operations |
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2016 | 2016 |
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Field Service Management | ERP Services and Operations |
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2015 | 2015 |
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Government ERP | ERP Services and Operations |
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2018 | 2019 |
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Manufacturing ERP | ERP Services and Operations |
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2018 | 2018 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Reservation and Booking Management | ERP Services and Operations |
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2024 | 2024 |
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Travel Management | ERP Services and Operations |
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2018 | 2018 |
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Watercare Services Limited AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Watercare Services Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Watercare Services Limited Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2018 | 2018 |
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Intelligent Document Processing | Content Management |
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2021 | 2022 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Watercare Services Limited SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2017 | 2018 |
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Watercare Services Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2022 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Utilities Customer Care and Billing | CRM |
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2018 | 2019 |
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Watercare Services Limited ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Watercare Services Limited Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Watercare Services Limited PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Watercare Services Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Watercare Services Limited CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Watercare Services Limited Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Watercare Services Limited
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Watercare Services Limited Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Watercare Services Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Watercare Services Limited digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Watercare Services Limited Technographics
Watercare Services Limited is a Utilities organization based in New Zealand,
with around 1100 employees and annual revenues of $640.0 million.
Watercare Services Limited operates a diverse technology stack with applications such as
FlexiPurchase (OEM Fraedom Spendvision), SnapHire ATS and HxGN EAM (Ex. Infor EAM),
covering areas like Expense Management, Applicant Tracking System and Enterprise Asset Management.
Watercare Services Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as National Australia Bank, SnapHire and Hexagon.
Watercare Services Limited recently adopted applications including
Workday HCM in 2023, FreshDesk Customer Support in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Watercare Services Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Watercare Services Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Watercare Services Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.