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United Kingdom
Waterlogic Technographics
Waterlogic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Waterlogic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3200 Waterlogic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Waterlogic has purchased the following applications: IFS Cloud ERP for ERP Financial in 2017, ClickLearn Platform for Digital Adoption in 2018, LiveChat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Waterlogic is running and its propensity to invest more and deepen its relationship with IFS , ClickLearn , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Waterlogic revenues, which have grown to $421.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Waterlogic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Waterlogic Tech Stack and Enterprise Applications
Waterlogic ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Cloud ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Waterlogic implemented IFS Cloud ERP as its ERP Financial system. The program began in February 2017 and ran through February 2018, scoped to deliver IFS applications across 12 markets globally.
The IFS Cloud ERP implementation covered modules including Finance, Service & Maintenance, CRM, Supply Chain, HR and Routing & Scheduling, establishing core financial processes alongside service and field maintenance capabilities. Configuration work focused on financial ledgers and reporting, service contract and maintenance workflows, CRM data models, supply chain order and inventory flows, HR records, and routing and scheduling logic.
Waterlogic assembled and managed a 23 strong implementation delivery team and engaged a Contract IFS Project Manager whose term was extended twice during the program. The program included management of IFS and the broader partner network while creating a PMO function to provide consistent project governance, change control and delivery tracking.
Stakeholder management was executed across multiple markets up to Board level, aligning ERP Financial processes with manufacturing, field service and supply chain operations. The governance model emphasized PMO led rollout sequencing and issue escalation to maintain coordination between finance, service and operational teams.
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Waterlogic HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClickLearn | Legacy | ClickLearn Platform | Digital Adoption | HCM | n/a | 2018 | 2018 |
In 2018, Waterlogic implemented ClickLearn Platform as part of a Digital Adoption initiative. Waterlogic deployed ClickLearn Platform to capture and standardize process documentation in support of a global IFS Apps 9 template effort for the Waterlogic UK & IE organization.
The implementation focused on Supply Chain management, using ClickLearn Platform to create step by step process guides, To-be process maps, and detailed system process documentation for core supply chain workflows. ClickLearn Platform was configured to produce training artifacts and scripted walkthroughs that aligned directly with the IFS Apps 9 functional template being developed.
Documentation and content creation were scoped to support the global template rollout, with operational coverage centered on Supply Chain teams in the UK and Ireland sites referenced in the engagement. The work tied ClickLearn outputs to IFS Apps 9 module behavior to ensure process-level fidelity during template adoption.
Governance and delivery were executed through a contracted Business Analyst engagement running from July 2018 to May 2019, which included developing documentation, executing testing of the ClickLearn content and related processes, recording defects, and supporting defect resolution. The engagement produced ClickLearn-based process artifacts intended for handover into template governance and operational use by Waterlogic supply chain stakeholders.
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Waterlogic AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Waterlogic implemented LiveChat on its corporate website. The LiveChat deployment provided Chatbots and Conversational AI capabilities to centralize real time customer messaging, supporting customer service and online sales lead capture.
The implementation used an embedded web chat widget and an agent console to handle inbound visitor conversations, with standard functional modules such as chat routing, canned responses, chat transcripts and reporting to support operational workflows. Operational scope emphasized frontline customer support and online sales teams across Waterlogic's digital channels, with governance focused on agent workflow controls, response templates and transcript retention for quality review.
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Waterlogic Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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Waterlogic CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics, Lead Generation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Waterlogic EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2018 | 2018 |
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Waterlogic TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2019 | 2019 |
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Waterlogic PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Waterlogic IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Waterlogic CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Waterlogic
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Waterlogic Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||