AI Buyer Insights:

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Watsons Hong Kong
Location
Watson House, 1-5 Wo Liu Hang Road, Fo Tan, Sha Tin, New Territories, Hong Kong,
Sha Tin, 999077,
Hong Kong
Website
https://www.watsons.com.hk/
Phone
852 2606-8833
Artw industry
Retail
Employee
Revenue

Watsons Hong Kong Technographics

Watsons Hong Kong Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Watsons Hong Kong and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Watsons Hong Kong employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Watsons Hong Kong has purchased the following applications: Visa Authorize.Net for Payment Processing in 2022, Value Exchange edgePOS for Point Of Sale in 2020, Workplace by Facebook for Collaboration in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Watsons Hong Kong is running and its propensity to invest more and deepen its relationship with Visa , Value Exchange , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Watsons Hong Kong revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Watsons Hong Kong intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Watsons Hong Kong Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP Financial Management n/a 2022 2022
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Value Exchange Legacy Value Exchange edgePOS Point Of Sale ERP Services and Operations n/a 2020 2020
In 2020, Watsons Hong Kong deployed Value Exchange edgePOS to strengthen in-store checkout and payment acceptance workflows. Value Exchange edgePOS is a Point Of Sale solution presented as supporting POS and POI terminals and native mobile payment acceptance for the retailer in Hong Kong. The implementation emphasized core POS and payment gateway modules, with inferred CRM and loyalty integration to synchronize customer profiles and promotional entitlements at the point of sale. Functional capabilities implemented included card and mobile wallet acceptance, transaction routing and tender management, receipt and session handling, and POS terminal orchestration using Value Exchange edgePOS. Integrations centered on payment acceptance infrastructure and CRM and loyalty systems to enable consistent transaction processing across Watsons Hong Kong store locations, supporting omnichannel order capture and online to store fulfillment flows. Operational coverage was focused on Watsons Hong Kong retail stores and front of house checkout lanes where Point Of Sale operations and payment acceptance are primary business functions. Governance and rollout priorities included standardizing payment acceptance and checkout processes across sites to streamline transactions and maintain consistent customer experiences. Outcomes described in public listings emphasize streamlining transactions and supporting omnichannel retail operations through the Value Exchange edgePOS deployment.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Facebook Legacy Workplace by Facebook Collaboration Collaboration n/a 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2023 2023
Shipping Management eCommerce 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2019 2019
Customer Experience CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2017 2017
Digital Advertising Platform CRM 2025 2025
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2025 2025
Marketing Automation CRM 2023 2023
Partner Relationship Management CRM 2021 2021
Tag Management CRM 2016 2016
Tag Management CRM 2017 2017
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2014 2014
Application Performance Management ITSM 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2023 2023
Governance, Risk and Compliance TRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
API Management PaaS 2019 2019
Apps Development PaaS 2012 2012
Apps Development PaaS 2021 2021
Apps Development PaaS 2022 2022
Apps Development PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
Secure Sockets Layer (SSL) CyberSecurity 2011 2011
Secure Sockets Layer (SSL) CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at Watsons Hong Kong
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Watsons Hong Kong Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Watsons Hong Kong Technographics

Watsons Hong Kong is a Retail organization based in Hong Kong, with around 2500 employees and annual revenues of $700.0 million.

Watsons Hong Kong operates a diverse technology stack with applications such as Visa Authorize.Net, Value Exchange edgePOS and Workplace by Facebook, covering areas like Payment Processing, Point Of Sale and Collaboration.

Watsons Hong Kong has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Value Exchange and Facebook.

Watsons Hong Kong recently adopted applications including Criteo Commerce Media Platform in 2025, AppsFlyer Marketing Analytics in 2025 and SAP Commerce Cloud (ex Hybris) in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Watsons Hong Kong’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Watsons Hong Kong’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Watsons Hong Kong technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.