Detroit, 48202-3196, MI,
United States
Wayne Metropolitan Community Action Agency Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Wayne Metropolitan Community Action Agency and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Wayne Metropolitan Community Action Agency employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wayne Metropolitan Community Action Agency has purchased the following applications: Visa Authorize.Net for Payment Processing in 2022, Kissflow HR for Core HR in 2019, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wayne Metropolitan Community Action Agency is running and its propensity to invest more and deepen its relationship with Visa , Kissflow , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wayne Metropolitan Community Action Agency revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wayne Metropolitan Community Action Agency intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kissflow | Legacy | Kissflow HR | Core HR | HCM | n/a | 2019 | 2019 |
In 2019 Wayne Metropolitan Community Action Agency deployed Kissflow HR as a Core HR solution to automate hiring approvals and onboarding for its United States HR operations. Kissflow HR was configured to centralize approval workflows and onboarding coordination, establishing a single application context for new-hire processing across HR and hiring managers.
The implementation emphasized workflow automation and onboarding orchestration, using configurable approval routing, digital onboarding checklists, automated task assignment, and visibility dashboards to track progress. These functional modules were implemented to standardize hiring approvals and to coordinate cross-department tasks required for new hires, aligning HR intake, hiring managers, and operational teams.
Operational scope covered HR processes across the agency in the United States, improving communication and visibility during onboarding and new-hire processing. Governance focused on formalizing approval flows and status visibility, enabling consistent handoffs between recruiting, HR operations, and receiving departments.
The project cut average hiring approval time by approximately 80 percent and enabled much faster approvals and onboarding coordination, while improving cross-department communication and visibility during new-hire processing.
|
|
|
|
|
Employee Engagement | HCM |
|
2019 | 2019 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
|
|
|
|
|
Collaboration | Collaboration |
|
2013 | 2013 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center | CRM |
|
2021 | 2021 |
|
|
|
|
|
Call Center | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||