San Antonio, 78201, TX,
United States
Wayne Wright Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Wayne Wright and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Wayne Wright employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wayne Wright has purchased the following applications: Assembly Needles Neos for Case Management in 2014, Blazeo ApexChat for Chatbots and Conversational AI in 2016, CallRail Call Tracking for Call Tracking and Recording in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wayne Wright is running and its propensity to invest more and deepen its relationship with Assembly Legal , Blazeo , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wayne Wright revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wayne Wright intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Assembly Legal | Legacy | Assembly Needles Neos | Case Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Wayne Wright implemented Assembly Needles Neos as a Case Management application to formalize pre-litigation and paralegal case workflows. The deployment supported a small professional services law practice based in Austin, Texas, and was used to manage approximately 40 to 50 active client cases handled by the firm’s case manager and pre-litigation paralegal team. Assembly Needles Neos was explicitly used for end to end case recordkeeping and client status tracking in that period.
Assembly Needles Neos was configured to support core case management capabilities including case intake, client communication logging, medical records request tracking, drafting of Demand packages, and generation of litigation documents such as Original Petitions, Interrogatories, and Requests for Production. The implementation also encompassed redaction workflows for voluminous medical records, lost wage documentation collection, lien and subrogation awareness, and witness statement capture, reflecting typical legal case management functional modules.
The system was used alongside the cloud based document system NetDocs for archival storage and correspondence management, and operational workflows included requesting medical records and itemized bills via facsimile, online portals, and email, as well as routine contact with defense insurance adjusters to update liability and treatment status. Operational coverage focused on pre-litigation paralegal and case management business functions within the Austin office, including direct client interaction and coordination with local hospitals and investigative sources.
Governance and rollout emphasized user training and process standardization, with staff trained on NEEDLES and NetDocs, weekly client contact protocols, standardized procedures for records retrieval and redaction, and structured assembly of discovery and demand documentation. These governance steps anchored the system in daily paralegal operations and defined how client communications, evidence collection, and insurer liaison activities were executed through Assembly Needles Neos.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blazeo | Legacy | Blazeo ApexChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2016 | 2016 |
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