Wayne Wright
5707 McDermott Fwy, I-10,
San Antonio, 78201, TX,
United States
San Antonio, 78201, TX,
United States
1 210-934-4037
Professional Services
Wayne Wright Technographics
Wayne Wright Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wayne Wright and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Wayne Wright employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wayne Wright has purchased the following applications: Assembly Needles Neos for Case Management in 2014, Blazeo ApexChat for Chatbots and Conversational AI in 2016, CallRail Call Tracking for Call Tracking and Recording in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wayne Wright is running and its propensity to invest more and deepen its relationship with Assembly Legal , Blazeo , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wayne Wright revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wayne Wright intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wayne Wright Tech Stack and Enterprise Applications
Wayne Wright ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Assembly Legal | Legacy | Assembly Needles Neos | Case Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Wayne Wright implemented Assembly Needles Neos as a Case Management application to formalize pre-litigation and paralegal case workflows. The deployment supported a small professional services law practice based in Austin, Texas, and was used to manage approximately 40 to 50 active client cases handled by the firm’s case manager and pre-litigation paralegal team. Assembly Needles Neos was explicitly used for end to end case recordkeeping and client status tracking in that period.
Assembly Needles Neos was configured to support core case management capabilities including case intake, client communication logging, medical records request tracking, drafting of Demand packages, and generation of litigation documents such as Original Petitions, Interrogatories, and Requests for Production. The implementation also encompassed redaction workflows for voluminous medical records, lost wage documentation collection, lien and subrogation awareness, and witness statement capture, reflecting typical legal case management functional modules.
The system was used alongside the cloud based document system NetDocs for archival storage and correspondence management, and operational workflows included requesting medical records and itemized bills via facsimile, online portals, and email, as well as routine contact with defense insurance adjusters to update liability and treatment status. Operational coverage focused on pre-litigation paralegal and case management business functions within the Austin office, including direct client interaction and coordination with local hospitals and investigative sources.
Governance and rollout emphasized user training and process standardization, with staff trained on NEEDLES and NetDocs, weekly client contact protocols, standardized procedures for records retrieval and redaction, and structured assembly of discovery and demand documentation. These governance steps anchored the system in daily paralegal operations and defined how client communications, evidence collection, and insurer liaison activities were executed through Assembly Needles Neos.
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Wayne Wright AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Blazeo | Legacy | Blazeo ApexChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Wayne Wright implemented Blazeo ApexChat on its public website. Blazeo ApexChat is a Chatbots and Conversational AI application deployed as an embedded website chat widget to manage front door engagement for the 20 person professional services firm.
Configuration at Wayne Wright centered on conversational lead qualification and scripted message flows, with live agent handoff capabilities and administrative controls managed through the Blazeo ApexChat console. The deployment is scoped to the company website and supports business functions including sales prospecting, marketing inquiry handling, and client intake, with inbound chats routed to internal staff via email and console notifications. Governance was organized around a single office administrator responsible for chat script updates and routing rules, and the architecture relies on client side JavaScript embedding paired with cloud hosted conversational services.
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Wayne Wright CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2018 | 2018 |
In 2018, Wayne Wright implemented CallRail Call Tracking on its public website to capture inbound phone leads and preserve call-level metadata. The deployment uses CallRail Call Tracking as the core Call Tracking and Recording solution to provide call attribution and dynamic number insertion for web-sourced calls.
The implementation was executed by embedding the CallRail tracking script into the site template, provisioning dedicated tracking numbers, routing calls to the firm phones, and logging call events into CallRail's analytics console. Operational coverage focused on marketing and sales functions within the small professional services firm, supporting lead qualification and client engagement workflows, with governance centered on website template updates and call handling process changes.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Wayne Wright PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Wayne Wright IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Wayne Wright CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Wayne Wright
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| No data found | ||||||
Apps Being Evaluated by Wayne Wright Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Wayne Wright IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Wayne Wright digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Wayne Wright Technographics
Wayne Wright is a Professional Services organization based in United States,
with around 20 employees and annual revenues of $2.0 million.
Wayne Wright operates a diverse technology stack with applications such as
Assembly Needles Neos, Blazeo ApexChat and CallRail Call Tracking,
covering areas like Case Management, Chatbots and Conversational AI and Call Tracking and Recording.
Wayne Wright has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Assembly Legal, Blazeo and CallRail.
Wayne Wright recently adopted applications including
Wingify VWO in 2022, Fastly in 2021 and CallRail Call Tracking in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Wayne Wright’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Wayne Wright’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Wayne Wright technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.