Lehi, 84043, UT,
United States
Weave Communications Technographics
Weave Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Weave Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 889 Weave Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Weave Communications has purchased the following applications: Sage Intacct for ERP Financial in 2013, Greenhouse ATS for Applicant Tracking System in 2021, Chatwoot Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Weave Communications is running and its propensity to invest more and deepen its relationship with Sage , Stripe , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Weave Communications revenues, which have grown to $123.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Weave Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Weave Communications Tech Stack and Enterprise Applications
Weave Communications ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Intuit Quickbooks Enterprise | Sage Intacct | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, Weave Communications implemented Sage Intacct as its ERP Financial application, replacing Intuit Quickbooks Enterprise to address rapid revenue and organizational growth. The implementation was positioned to centralize finance and accounting across the company in the United States and to provide a scalable financial management platform aligned with professional services revenue complexity.
The deployment focused on core ERP Financial capabilities, including the general ledger, accounts payable, accounts receivable, revenue management, multi entity consolidation, and automated close workflows. Configuration work emphasized a standardized chart of accounts and dimensional accounting to support segmented financial reporting and month end orchestration.
Architecturally, Sage Intacct was adopted as a cloud native, multi tenant financial system with secure tenancy and role based access controls to separate operational responsibilities. The implementation was structured to support structured financial processes and controlled transaction workflows typical for a growing services organization.
Governance and process changes accompanied the technical rollout, with the finance organization implementing centralized accounting rules, formalized close procedures, and permission based controls to improve auditability. The program was undertaken with the explicit goal of achieving robust financial management to match Weave Communications rapid growth.
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Payment Processing | ERP |
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2018 | 2018 |
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Weave Communications HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Weave Communications implemented Greenhouse ATS as its Applicant Tracking System and embedded Greenhouse ATS on the company website to capture external applicants directly from careers pages. The deployment positions Greenhouse ATS as the central recruiting platform for Weave Communications, serving the company recruiting and talent acquisition function at a United States headquartered firm with 889 employees.
The implementation configuration focuses on standard Applicant Tracking System capabilities, including job requisition publication, candidate capture from the website, configurable interview pipelines, candidate scorecards, and offer workflow management. The Greenhouse ATS instance appears provisioned as a cloud SaaS application, with configuration centered on hiring stage orchestration, email automation for candidate communications, and role based access for recruiting and hiring managers.
Operational coverage is scoped to HR and talent acquisition teams, with the public careers site integrated to feed candidate records into Greenhouse ATS and initiate workflow automation for screening and interview scheduling. Governance emphasizes structured hiring stages and configurable approvals to align recruiting workflows with corporate hiring policies, while the implementation narrative links Weave Communications, Greenhouse ATS, Applicant Tracking System, and the recruiting business function in a single operational architecture.
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Weave Communications AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatwoot | Legacy | Chatwoot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Weave Communications implemented Chatwoot Live Chat on its website. The deployment is categorized under Chatbots and Conversational AI and functions as the primary web messaging layer for customer-facing conversations.
The Chatwoot Live Chat implementation leverages the embedded website widget and platform-native conversational capabilities, including persistent conversation history, agent inbox workflows, canned responses, automated routing logic, and transfer workflows. Chatwoot Live Chat is configured to handle synchronous chat sessions and asynchronous message follow up, aligning with typical Chatbots and Conversational AI functional workflows.
Operational coverage centers on customer support and sales engagement, with agents using a centralized inbox to manage web-initiated conversations. Governance emphasis is on agent assignment, escalation protocols, and conversation tagging to route interactions into existing service processes, preserving auditability and operational consistency.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Weave Communications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2011 | 2011 |
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Weave Communications Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Weave Communications eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Review Management | eCommerce |
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2015 | 2015 |
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Weave Communications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Caller ID | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Weave Communications ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Incident Management | ITSM |
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2018 | 2018 |
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Weave Communications PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Weave Communications IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Weave Communications
Apps Being Evaluated by Weave Communications Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||